UNOPS Registration Clerk, Cuenca, Ecuador

Office of the United Nations High Commissioner for Refugees (UNHCR)

UNHCR in Cuenca

Hardship Level (not applicable for home-based): U (unclassified)

Family Type (not applicable for home-based): Family

Staff Member / Affiliate Type: UNOPS LICA3

Target Start Date: 2023-03-15-07:00

Job Posting End Date: February 5, 2023

Terms of Reference

TERMS OF REFERENCE (Individual Contractor Agreement) Title: Registration Clerk (1 position) Project: Strengthening Registration and Identity Management Process for Assistances and Services in Ecuador Duty station: Cuenca, Ecuador Section/Unit: UNHCR Registration Unit Contract/Level: Local Support, LICA 3 (USD 1.250,00) Duration: From 15 March to 31 Dec 2023 Supervisor: Direct Supervisor: Field Associate, Cuenca, Ms. Gabriela Montero Functional Supervisor: Registration and Identity Management Officer, Ms. Tania Martu00ednez

1. General Background Ecuador is part of the United Nations Convention of 1951 relating to the Status of Refugees and its 1967 Protocol, as well as major international and regional human rights instruments that recognize the right to asylum. It is also part of the United Nations Convention of 1954 relating to the Status of Stateless Persons and the United Nations Convention of 1961 on the Reduction of Statelessness. The asylum procedure in Ecuador is regulated by the Organic Law of Human Mobility, effective February 6, 2017. Ecuador is a country of transit and destination for people who need international protection. In the last two decades, Ecuador hosted more than 68,708 recognized refugees (mainly Colombian) and has become one of the leading countries of transit and destination for refugees and migrants Venezuelans. Ecuador receives the second highest number of Venezuelans after Colombia. Since 2016, more than 4.7 million Venezuelans have left their country, making it the biggest exodus in the history of Latin America. Of these, 2.2 million have entered Ecuador, of which 400,000 Venezuelans have been established in the country. In 2019, approximately 2,100 Venezuelans per day entered Ecuador (with peaks of 6,000) until 26 August, when Ecuador began requiring visas for Venezuelans. Since 2018, the number of Venezuelan asylum seekers exceeded the number of asylum seekers from Colombia. According to monitoring protection of UNHCR, in 2019, nearly four out of ten Venezuelans did to the least part of their journey on foot, and three in ten have specific needs (pregnant women, unaccompanied or separated children, people with disabilities or catastrophic and elderly diseases). The Office of the United Nations High Commissioner for Refugees works in Ecuador supporting the Ecuadorian government to protect refugees. UNHCR’s operation in Ecuador began in 2000 as part of the strategy of the organization to protect and provide assistance, particularly to the victims of the Colombian conflict. The operation aims to support the Government of Ecuador to: (i) the development of mechanisms of protection, (ii) strengthening national asylum system, (iii) and identification of durable solutions for refugees. The operation of UNHCR in Ecuador has a multiyear Protection Strategy and Solutions for the period 2018 – 2020, which encompasses the dimensions of the legal, economic and social protection of refugees in Ecuador and which have a decisive role the approaches to gender, ethnicity, and age and other diversities. The operation is coordinated at the national level by the country office in Quito. In addition, UNHCR has Sub- Offices in Quito (Solanda), Ibarra and Guayaquil; Field Offices in Esmeraldas, Huaquillas, Tulcu00e1n, Lago Agrio, and Field Units in Manta, Cuenca and Ambato.

2. Purpose and Scope of Assignment Work activity will be based in Cuenca, in the office of the UNHCR with regular visit to Government and Partner Offices. Under the direct supervision of the Field Unit in Cuenca, the Contractor shall be responsible for: – Assist in the implementation of UNHCR registration strategies and methodologies for populations of concern. – Assist in implementing of Registration and Data Entry Standard Operating Procedures (SOPs) in accordance with relevant standards and policies. – Conduct registration interviews in accordance with local SOPs and registration standards. – Respond to queries from asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements. – Maintain accurate and up-to date records and data related to all individual registration cases. – Identify persons with specific needs and ensure timely referral to protection follow-up as required. – Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation – Maintain data security in line with UNHCR’s Data Protection Policies and Guidelines. – Refer cases to other units within the office and to implementing partners as necessary. – Assist with other Protection activities as required – Ability to travel to remote locations when required.

3. Monitoring and Progress Controls – Conduct regular data quality check and clean-up; – Provide weekly and monthly data quality assurance reports; – Provide weekly and monthly statistics on registration, enrollment, protection and assistances; – Provide monthly data audit reports and analysis; 4. Qualifications and Experience a. Education – University Degree in Computer Science, Statistics, Social Sciences, Economics, Business Administration, Information Management, Information Technology or related fields (mandatory). b. Work Experience – 1 year relevant experience (internships count as well). – Experience in training. – Basic knowledge of the principles of protection, registration and assistance to asylum seekers, refugees and other persons on concern. – Experience in working with identity management software or database. – Good knowledge of handling confidential and statistical data. – Good computer skills, particularly in data entry and management. c. Key Competencies – Analytical Thinking – Technological Awareness – Planning, organizing, and adaptation to work under pressure – Negotiation and respect for cultural diversity. – Political Awareness

5. Submission of applications u2022 English Desirable. Level intermediate. u2022 Shortlisted candidates may sit a technical test. u2022 Foreign candidates, to be considered eligible for this position, must have a temporary or permanent residence in Ecuador that allows them to carry out work activities in the country. u2022 Recruitment as a UNHCR staff member and engagement under a UNHCR affiliate scheme or as an intern is subject to proof of full vaccination against COVID-19, independently of contract type and duration. The recommended candidate(s) will be required to provide the proof of vaccination prior to recruitment. u2022 If recommended, the candidate must submit a current and updated RUC Unique Taxpayer Registry and a voluntary contribution certificate to the Ecuadorian Institute of Social Security IESS. Voluntary IESS securities will be covered by the staff member. The salary offered is in net terms. u2022 If you wish to be considered for this vacancy, please submit your application according to the following instructions: CANDIDATES WITH ACCESS TO THE WORKDAY: In order to apply, you must first create your profile in the WORKDAY system.

EXTERNAL CANIDATES: Candidates who do NOT have access to the WORKDAY system should submit their application through UNHCR’s official site for applications: (link)


Standard Job Description: Required Languages: ,

Additional Qualifications: Skills



Work Experience

Other information: This position doesn’t require a functional clearance

Tags: asylum seekers, computer science, data entry, data protection, data quality, durable solutions, human rights, information management, information technology, latin america, refugees, social protection, social sciences, statelessness, statistical data