World Health Organization (WHO)

WHO Nairobi

Social Media Officer

( 2210397 )

Grade : P2

Contractual Arrangement : Fixed-term appointment

Contract Duration (Years, Months, Days) : 2 years

Job Posting: Nov 15, 2022, 9:36:18 AM

The overall objective of the Communications Unit is to lead and coordinate WHO/AFRO’S efforts to advocate for resources and actions on key health issues in the African Region and showcase the impact of its work on health outcomes, securing the organization’s position as the regional health leader and facilitating its ability to shape health policies. The unit also manages the internal communications function to create an optimal work environment reinforcing the common purpose of staff members. The unit achieves this by leading advocacy campaigns on health issues and implementing a Regional Communications Strategy, which targets key stakeholders including partners and Governing Bodies, using multiple channels, and building the communications capacity of WHO Clusters, Programmes and Country Offices to produce and disseminate quality communications products. The goal is to contribute to the strengthening of the capacity of countries in the WHO African Region to ensure evidence-based policies and strategies are in place to achieve universal access to high-quality, integrated, people-centered health services, increase the coverage and quality of effective interventions, and to create mechanisms to measure the impact of those strategies and interventions.


The incumbent will be expected to perform the following duties:–> Develop and implement a social media strategy;–>Manage WHO-AFRO’s and the Regional Director’s social-media platforms, including Facebook, Twitter, Instagram;–>Develop engaging content for social media platforms to communicate strategic messaging, advocate with, and influence stakeholders as well as increase outreach with targeted, new audiences;–>Collaborate with other Communications team members, including the supervisor and Editor Writer, to generate material for social media communications;–> Contribute to messaging and positioning of the Organization in written and other products;–> Work with Communications team members on the development and implementation of social media campaigns including guided interaction with followers and other audiences;–> Build the capacity of communications officers in Country Offices in social media outreach through trainings, creating templates and providing shareable content;–>Using the analytics provided by the various social media platforms regularly provide reports on the key indicators of social media engagement;–> Post relevant web stories and other content, on the AFRO website;–> Perform other related responsibilities as assigned in his/her area of expertise, including replacing and backstopping, as required.



Essential: Bachelor’s degree in communications, social sciences, development studies or related field.

Desirable: Experience

Essential: Minimum of two (2) years’ experience in managing social media accounts and communications for an organization or legitimate enterprise.

Desirable: Skills

–>Demonstrated capacity in managing social media accounts, sharing knowledge, communicating, and increasing followers.

WHO Competencies


Respecting and promoting individual and cultural differences


Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 49,254 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1728 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: (link) Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.

  • For information on WHO’s operations please visit: (link)
  • WHO is committed to workforce diversity.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: (link) Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • *For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.
Tags: editor, health outcomes, health services, social sciences, trainings