The World Bank

World Bank in Washington, United States

Senior Operations Officer

Job #: req19996

Organization: World Bank

Sector: Other

Grade: GG

Term Duration: 3 years 0 months

Recruitment Type: International Recruitment

Location: Washington, DC,United States

Required Language(s): English

Preferred Language(s): French desirable

Closing Date: 12/9/2022 (MM/DD/YYYY) at 11:59pm UTC


Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank consists of two entities – the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. Visit (link)

As part of the World Bank Group (WBG), the Integrity Vice Presidency (INT) shares in the WBG’s overall mission in alleviating poverty and achieving a shared and sustainable prosperity in client countries. INT’s fundamental role within the WBG is to help detect, prevent, and deter fraud and corruption in the use of the WBG’s financial resources, so that those resources are used effectively to benefit the poor people that they are intended to reach. In contributing to the WBG’s overall mission, INT works closely with other stakeholders across the WBG to: 1. Help detect, prevent, and deter fraud and corruption in WBG-supported projects and activities by:

  • Professionally investigating allegations of fraud, corruption, collusion, coercion, or obstruction (the WBG-sanctionable practices) in WBG activities;
  • Seeking WBG sanctions against firms and individuals that have engaged in any sanctionable practice;
  • Using information available to INT to help operational staff design and implement projects in ways that minimize fraud and corruption risks.
  • Working with the operational complex and other oversight and control units to help prevent fraud and corruption in operations by distilling lessons learned from investigative findings, developing effective risk identification and management tools, preparing remedial recommendations at the project and broader level, as appropriate, to address risks and issues identified through investigations, and ensuring timely disclosure to the Board of risks identified through ongoing or recently completed investigations that are of relevance to new operations presented to the Board for approval;
  • Conducting detailed fiduciary reviews of WBG-supported projects with operations using forensic methodology in order to detect indicators of fraud or corruption and help address them as early as possible for better project outcomes; and
  • Working with sanctioned entities through the Integrity Compliance Office in supporting and monitoring their efforts to put in place appropriate integrity compliance programs in order to raise their integrity standards and reduce risks associated with their operations following their release from sanction.

2. Help client countries to fight fraud and corruption by:

  • Referring investigative findings to the investigative and enforcement authorities in those countries and working with authorities, as requested, to follow-up and take action;
  • Supporting client country counterparts with their preventive and integrity risk mitigation efforts at the project and policy levels;
  • Helping build client country capacity in preventive and forensic techniques and
  • Collaborating in multilateral efforts to mitigate the risks of fraud and corruption in development activities.
  • Promoting integrity principles and the implementation of integrity compliance programs among entities sanctioned by the WBG, and more broadly.

3. Enforce the highest standards of professional integrity and ethical behavior among WBG staff and corporate vendors by:

  • Investigating allegations of staff misconduct involving significant fraud and corruption;
  • Investigating corporate vendors alleged to have engaged in sanctionable practices; and
  • Mining the lessons learned from those investigations to undertake training and outreach programs and also strengthen the WBG’s internal controls environment.

INT’s work contributes directly to achieving the shared prosperity/poverty reduction mission of the WBG. Reducing fraud and corruption in WBG projects helps to ensure that WBG funds are used for their intended purposes: to alleviate poverty and to increase prosperity and stability in our borrowing countries. Working with others in international development institutions, INT’s principal goal is to measurably minimize development assistance funds lost to fraud, corruption and abuse and increase the quality and results of development efforts. Results are reported in an annual report that contains aggregated data, outcomes, and generic descriptions of significant cases. To ensure its independence, INT’s Vice President (VP) reports directly to the World Bank President.

The Preventive Services Unit (PSU) is a non-investigative unit in INT that was established to facilitate better integration of INT work and its findings in preventing integrity risks in World Bank operations. The PSU Regional Focal Points monitor the World Bank’s portfolio of proposed and active projects for potential integrity risks associated with INT cases and complaints, raises integrity concern flags where appropriate, and recommends mitigation measures to project teams. The PSU provides fraud and corruption risk assessment and mitigation advice in the context of INT complaints and cases and assists task teams in the preparation and implementation of high-risk projects. Regional Focal Points in the PSU also provide specialized briefings to teams in Operations and CMUs, support the assessment and response to complaints, contribute to INT’s risk analytics work program, and to the development of knowledge products and to outreach, such as through knowledge exchange and training, with internal and external stakeholders.

Duties and Accountabilities: Preventive Support to WBG Operations: Serve as the Preventive Services Unit Regional Focal Point for Africa West and Africa East:

  • Using data tools developed by INT, review the operations pipeline to identify potential overlaps between proposed operations and recent or ongoing INT cases (“Volcker Trigger” operations).
  • Review project risks based on ongoing or completed investigations, as a follow-up to complaints, or at the request of Task Teams to interpret signs of risk and provide risk mitigation advice; assign integrity concern flags where appropriate.
  • Provide insights on portfolio level risks at Quarterly Regional briefings.
  • Provide support to the Bank’s operational (lending) units through sustained preventive engagements, as agreed with the PRKM Manager, on high-risk portfolios or in response to requests from other parts of the WBG.
  • Follow-up on complaints and investigations where appropriate to assist Task Teams with risk mitigation.
  • Participate in complaint intake review meetings; provide inputs to investigations Managers and team leads on the relevance and prioritization of complaints.
  • Through dialogue with Regional counterparts recommend preventive actions arising from completed investigations and documented in Final Investigative Reports (FIRs). Much of the above work will be in close collaboration with the Case Development Unit (CDU) and Investigative teams in INT.

Risk Analytics and Knowledge As an important part of the role, you will be expected to contribute to the development and delivery of advisory and knowledge products for a variety of audiences. This work may include:

  • Prepare Portfolio Integrity Risk reviews and/or country-based integrity risk reviews based on INT. information (CMS, FIRs) and other sources to identify trends and sectoral risks in different contexts and share these with relevant GPs, Regions and other stakeholders.
  • Working closely with INT’s knowledge products officer and with others as needed, gather, analyze, distill and disseminate insights and lessons learned emanating from INT’s investigations for a range of audiences. Lead and/or contribute to stand-alone advisory and knowledge products for a variety of audiences.
  • Contribute to working groups and institutional efforts to identify and recommend enhancements to WBG internal controls and operational framework affecting operational and corporate risks.
  • Working with other Regional PSU focal points, investigators, auditors and data scientists, contribute subject matter expertise to INTs’ Risk Analytics Work Program (providing for example knowledge of integrity risks in procurement, project implementation risks, knowledge of corruption vulnerabilities and risk mitigation in specific sectors).
  • Lead selected risk analytic activities based on particular expertise, working closely with INT colleagues with expertise in prevention, data science, forensic audit and investigations.
  • Provide inputs to team discussions on INT strategy updates, data systems modernization and business process changes.

Training, Outreach and capacity building Lead and help conduct virtual and in-person training/workshops, for example:

  • Lead significant engagements as part of preventive support connected to high-risk operations or portfolios.
  • Contribute to and/or coordinate the design and delivery of training workshops. These might take several forms including those requested by CMUs and Global Practices for Bank staff and PIUs. Most activities will involve working together with other colleagues in INT and other parts of the WBG.
  • Play a lead role along with other Regional PSU focal points in the delivery of corporate learning programs and assist in HR onboarding clinics to familiarize new staff with the role of INT in the Bank’s fiduciary framework, and how the WBG addresses and responds to integrity risks in operations.

Selection Criteria

  • Advanced degree and training in a field closely related to international development (e.g., public policy, governance, political science, or public administration), or equivalent relevant experience in development program design and implementation.
  • At least 8 years’ experience in international development and anticorruption, preferably but not limited to the management of integrity risks in development financed activities;
  • Relevant experience with and understanding of the design, implementation and supervision of MDB financed operations, preferably in more than one Region. Expertise and operational experience in WBG risk frameworks, financial management or procurement are strong assets. If limited or no WBG-related experience, significant relevant experience with risk mitigation in development financing activities would be important. Applicants with a mix of experience in risk management, prevention, and investigations would be considered.
  • Excellent communication and presentation skills, both oral and written are required. A proven ability to clearly and concisely prepare and present findings and recommendations at senior levels and to produce compelling briefs and reports. Demonstrated ability to communicate with tact and diplomacy on sensitive issues with staff and managers at all levels.
  • Fluency in both oral and written English. Proficiency in French is desirable.
  • Proven conceptual, analytical and evaluation skills, with quantitative and qualitative data and the ability to effectively use data.
  • Excellent interpersonal skills, including the ability to work effectively in a team/task force as a participant or team leader and with senior officials internally and externally.
  • Sensitivity to the Bank’s diverse demographics and cross-cultural context and influences, and ability to build effective work relations with clients and colleagues.
  • Established reputation for unimpeachable integrity, sound judgment, fairness and discretion.


  • Client Orientation: Identifies WBG solutions to meet client’s needs and goals. Considers the changing environment and sometimes competing client demands in the forefront of all work activities. Maintains client relationships in the face of conflicting demands or directions and proposes sustainable solutions based on good diagnosis; applies best knowledge and evidence-based advice. Seeks resources and skills to meet challenging and unexpected client needs. Formulates effective development solutions that are sensitive to cultural values and beliefs of varied client groups and is able to resolve differences, negotiate and bring client to closure in a culturally sensitive manner. Delivers new insight and recommends actions or viable solutions for multiple client groups and future needs related to goals and Department-wide results.
  • Drive for Results: Creates conditions to achieve challenging results. Identifies the needed resources to accomplish results involving multiple stakeholders and communicates the importance to business outcomes. Finds solutions to obstacles affecting key deliverables.
  • Actively employs risk analysis and mitigates risk, making high-quality decisions on resource allocation and setting priorities for highest impact. Collaborates with others to make needed adjustments to work methods or systems to improve performance. Teamwork (Collaboration) and Inclusion: Seeks to improve team collaboration and inclusion.
  • Reaches out to contribute to the work of others in the department and beyond. Addresses challenges to effective teamwork contributing to the team staying organized and focused on work, even under stress. Shows leadership in ensuring the team actively seeks and considers diverse ideas and approaches. Directs and identifies the collaboration needed across boundaries, internally and externally in order to have lasting impact. Keeps teams fully informed to ensure integration and work consistency. Facilitates an open exchange of ideas among team members and across teams to select beneficial solutions among alternatives.
  • Knowledge, Learning and Communication: Transfers knowledge and communicates effectively across boundaries. Leads in the sharing of best practice, trends, knowledge and lessons learned across units and with clients and partners. Leads in designing thematic activities and knowledge-sharing forums and encourages others to participate. Articulates ideas, verbally and in writing, using appropriate language that is understandable and easily appreciated by a target audience that spans several client groups or departments. Provides a forum to mentor, guide and influence colleagues and or client groups to share knowledge across boundaries. Applies expertise and experience to proactively innovate and challenge the status quo. Demonstrates the ability to influence and persuade others to accept ideas and suggestions Bank-wide.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

Tags: advisory services, cultural values, data science, data scientist, development assistance, development finance, financial management, financial resources, knowledge products, parental leave, political science, procurement, project implementation, public administration, reconstruction, risk analysis, risk assessment, risk management, subject matter expert