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World Health Organization (WHO)

Roster of Consultants – NCD Integrated Service Delivery and models

( 2205155 )

Contractual Arrangement : External consultant

Contract Duration (Years, Months, Days) : 6 to 11 months

Job Posting: Jun 20, 2022, 1:52:32 PM

The consultant will contribute to NCDs service delivery model and implementation work in countries as follows:

  • Provide technical expertise on NCD service delivery and models at countries, focusing on implementation research, services integration and models, process monitoring and evaluation of the outcomes.
  • Assess and facilitate the engagement with implementation stakeholders at the implementation sites including private service providers, proposing and testing solutions and approaches to integrate, scale up the NCD service coverage, improve uptake and retention, optimize NCD care pathways and strengthening continuity of care.


NCDs disproportionately affect people in low- and middle-income countries where more than three quarters of global NCD deaths occur.

The WHO NCD department Integrated Service Delivery (ISD) unit works with Regional and Country offices and partnering organizations to support Member States in the design and delivery of quality, equitable and people-centered services.

Current work includes developing and translating evidence-based guidance for NCDs into practical solutions at country level by shifting from fragmented supply-oriented models of care toward an integrated and continuum of NCD care models throughout the life-course.

In collaboration with partners including WHO Collaborating Centres and network, we jointly provide support to countries on creating integrated models of NCD services to reflect health system evolution needs in countries.


Deliverable 1:

  • Organize and facilitate the training and workshop, including implementation research and NCD integrated models of care, conducted by WHO or WHO collaboration center, monitor and collect feedback among participants, and provide technical reports.

Deliverable 2:

  • Develop standardized procedures, required for proposals and facilitate the development of implementation research proposals/protocols focusing on formulating and optimizing NCDs integrated service models in countries (Initially Ethiopia, Ghana, Myanmar, Nepal, Nigeria)
  • Evaluate the capacity of the existing institutions such as WHO collaboration centers, international partners, and national institutions, the mentoring needs, as well as existing NCD projects and other health priorities.

Deliverable 3:

  • Conduct field visits to the implementation sites in countries, map and assess public and private service providers, monitor and measure NCD service delivery and provide reports/recommendations.
  • Test and validate the existing tool/indicators, including the NCD navigator tools, NCD facility and patient indicators in the implementation sites.

Deliverable 4:

  • Design/co-design the NCD integrated service models, facilitate the implementation and adaptation process in countries.
  • Review, evaluate innovative approaches, emerging integration science and implementation research evidence.
  • Apply the WHO guidance or tools on NCD service integration, evidence of behavior science and others into practice at countries, to strengthen NCD service scale-up and uptake in LMICs countries.

Deliverable 5:

  • Facilitate the review and resource mapping of NCD interventions in the WHO Compendium, and prepare content for chronic care module for the Integrated Management for Primary Acute and Chronic Care training

Qualifications, experience, skills and languages

Educational Qualifications:


  • For band A: First university degree in medicine, public health or social science or related degree from a recognized university.
  • For band B: Advanced university degree in medicine, public health, social science, epidemiology, or related degree from a recognized university.


Essential: For band A: Up to 5 years’ experience in clinical medicine, public health, health policy at national and international level.

For band B:

  • Over 5 years of technical experience in a developing country setting adapting /transforming policy or guidance into practice.
  • Over 5 years of experience in clinical medicine, public health, health policy at national and international level.

Desirable: Experience in evidence review or evidence-based practice in medicine.



  • Thorough knowledge of health and clinic service organization at health facilities.
  • Knowledge of programme planning, monitoring and evaluation process.

  • Excellent interpersonal skills with ability to negotiate and convince officials with tact and diplomacy.
  • Knowledge of health policies.
  • Demonstrated public health operational skills through understanding and adaptation of international guidance, applying implementation research, integrated approach and evidence.

Desirable: Knowledge of WHO internal processes, procedures and requirements; tactics and understanding of change management

Languages required:

Essential: Expert knowledge of English.

Desirable: Intermediate knowledge of other languages (French, Spanish)


Home based – Off-site.


The Consultant is expected to travel.

Remuneration and budget (travel costs are excluded):


  • Band level A: USD 3,955

    6,980 per month

  • Band level B: USD 7,000 – 9,980 per month

Living expenses (A living expense is payable to on-site consultants who are internationally recruited):


Expected duration of contract:

From 6 to 11 months based on programme needs.

Additional Information

  • This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: (link) Some professional certificates may not appear in the WHED and will require individual review.
  • For information on WHO’s operations please visit: (link)
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.
  • WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
  • Consultants working in Switzerland must register with the applicable Swiss cantonal tax authorities and social security authorities, within the prescribed timeframes (Guidelines issued by the Swiss Mission are available at: (link)-onu-geneve/en/home/manual-regime-privileges-and-immunities/introduction/Manuel-personnes-sans-privileges-et-immunites-carte-H/Non fonctionnaires et stagiaires.html
  • The purpose of this vacancy is to develop a list of qualified candidates for inclusion in this advertised roster. All applicants will be notified in writing of the outcome of their application (whether successful or unsuccessful) upon conclusion of the selection process. Successful candidates will be placed on the roster and subsequently may be selected for consultancy assignments falling in this area of work or for similar requirements/tasks/deliverables. Inclusion in the Roster does not guarantee selection to a consultant contract. There is no commitment on either side.
Tags: change management, health policy, monitoring and evaluation, ncds, programme planning, social security contributions