World Health Organization (WHO)
Roster of consultants
( 2301247 )
Contractual Arrangement : External consultant
Contract Duration (Years, Months, Days) : 6 months
Job Posting: Feb 9, 2023, 7:15:36 AM
The consultant will perform the following tasks:
- Design and develop WHO Academy Learning Programmes in preparation for the next batch releases.
- Provide technical guidance to post-launch programmes improvements and developments.
- Focus on transversal competencies that are applicable across learning programmes in the Academy and ensure effective learning assessment.
The WHO Academy is a priority special initiative of the WHO transformation agenda and supports accelerated learning and capacity building towards achievement of the 13th General Programme of Work targets. On 11 June 2019 the President of France and the Director-General of WHO signed a Declaration of Intent to establish the WHO Academy that will revolutionize lifelong learning in health.
The Academy brings together adult learning science, behavioural science and cutting-edge learning technologies such as artificial intelligence and extended reality with WHO’s norms, standards and evidence to deliver high impact accredited and tailored multilingual learning to meet diverse needs.
The Academy is open to a wide range of multisectoral stakeholders that can influence health, including leaders, educators, researchers, health workers, WHO staff and the broader public. The overall goal is to support the learning and development needs of WHO staff and stakeholders to progress towards WHO’s “triple billion” goal: ensuring that by 2023, an additional 1 billion people benefit from universal health coverage; 1 billion more are afforded better protection in health emergencies, and 1 billion more enjoy improved health and wellbeing. More information about the Academy is available at academy.who.int.
Deliverable 1: Learning design and development.
Objective 1: Design impact-oriented learning solutions.
- Output 1.1: Organize interdisciplinary virtual learning design workshops with Subject Matter Experts (SME) and appropriate other WHO Academy members.
- Output 1.2: Identify and document learning needs, persona of learners, entry criteria, high-level curricula and learning paths.
- Output 1.3: Co-design learning solutions with a team of SMEs that address priority learning problems defined by the WHO Academy team. This includes learning outcomes, assessments, learning activities and accessibility criteria (list not exhaustive). All these learning elements will comply with the established WHO Academy frameworks, references and tools.
Objective 2: Develop learning programmes.
- Output 2.1: Develop effective, efficient, and impactful learning experiences in line with the Academy’s learning model, standards and course production framework.
- Output 2.2: Develop competency-based and outcomes-oriented learning evaluation activities and design course specific learning analytics to maximize learning impact.
- Output 2.3: Write storyboards, learning specifications, activities and other relevant learning instructions for internal and external partners to implement the programmes and organize its deployment into the Learning Experience Platform.
Objective 3: Prototype, test, evaluate and improve learning programmes.
- Output 3.1: Prototype, test, evaluate and improve programmes based on feedback and data both pre- and post- course launch.
- Output 3.2: Augment efficiency of learning programmes through continuous improvement loop, by measuring learner experience and by checking quality requirements.
Deliverable 2: Domain-specific activity.
Objective 4: Develop a toolbox for a specific specialized learning domain.
- Output 4.1: Develop a library of principles, activities and assessment approaches for learning to be applied in existing and upcoming learning programmes.
- Output 4.2: Recommend Learning Design team members as per appropriate learning activities in their respective programmes.
- Output 4.3: Liaise with technical team or technical champions to include these features into the Academy Learning Experience Platform. Document the functional requirements for further implementation.
Qualifications, experience, skills and languages
Advanced university degree in one of the following fields:
- Educational Sciences (Adult Learning, Learning Technologies, Curricula Management, Instructional Design) or any other related fields.
- Behavioural Science, Educational Psychology.
- PhD in Educational Sciences or related fields.
- At least 5 years of relevant experience in any learning science related field (curricula building, instructional design, learning technologies, etc).
- Experience in health sector
- Previous experience in working with multiple stakeholders in a diverse environment (multiple cultures, time zones, countries/regions, languages, etc).
- Experience in Project Management.
- Experience in Learning Production with overall understanding of major e-learning authoring tools (Adapt Learning, Storyline, Lectora, Captivate, etc).
- Experience in implementing learning solutions in LMIC.
- Experience working with World Health Organisation or with international organizations.
- Ability to deliver and achieve results.
- Excellent communication and writing skills.
- Technical writing skills.
- Expert knowledge of English.
- Knowledge of any other WHO languages.
Off-site – Home based.
The consultant is expected to travel.
Remuneration and budget (travel costs are excluded):
Band level B
9,980 per month.
Living expenses (A living expense is payable to on-site consultants who are internationally recruited):
Expected duration of contract:
- This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
- Only candidates under serious consideration will be contacted.
- A written test may be used as a form of screening.
- If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: (link) Some professional certificates may not appear in the WHED and will require individual review.
- For information on WHO’s operations please visit: (link)
- WHO is committed to workforce diversity.
- WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
- Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
- WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
- WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
- Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.
- WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
- Consultants working in Switzerland must register with the applicable Swiss cantonal tax authorities and social security authorities, within the prescribed timeframes (Guidelines issued by the Swiss Mission are available at: (link)-onu-geneve/en/home/manual-regime-privileges-and-immunities/introduction/Manuel-personnes-sans-privileges-et-immunites-carte-H/Non fonctionnaires et stagiaires.html
For roster VNs: The purpose of this vacancy is to develop a list of qualified candidates for inclusion in this advertised roster. All applicants will be notified in writing of the outcome of their application (whether successful or unsuccessful) upon conclusion of the selection process. Successful candidates will be placed on the roster and subsequently may be selected for consultancy assignments falling in this area of work or for similar requirements/tasks/deliverables. Inclusion in the Roster does not guarantee selection to a consultant contract. There is no commitment on either side.