International Labour Organization (ILO)

Project Officer, BFC, Phnom Penh

Job Overview

Grade: NOB

Vacancy no.: DC/PHNOM PENH/NO/2021/04

Publication date: 27 August 2021

Application deadline (midnight local time): 15 September 2021

Job ID: 6609

Department: RO-Asia and the Pacific

Organization Unit: CO-Bangkok

Location: Phnom Penh

Contract type: Fixed Term

Contract duration: 1 year (with possibility of renewal)

Under article 4.2, paragraph (e) of the Staff Regulations, the filling of vacancies in technical cooperation projects does not fall under Annex I of the Staff Regulations and is made by direct selection by the Director-General.

In order to support the best informed process in the filling of the above-mentioned vacancy by direct selection, the ILO invites interested candidates to submit their application online by the above date.

The following are eligible to apply:

  • ILO Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations.
  • External candidates

*The recruitment process for National Officer positions is subject to specific local recruitment and eligibility criteria.

The ILO values diversity among its staff and welcomes applications from qualified female candidates. We also encourage applicants with disabilities. If you are unable to complete our online application form due to a disability, please send an email to

Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given . Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.

*Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade. The entry level salary for this position is US$31,708 yearly.


Better Factories Cambodia (BFC) engages with workers, employers and governments to improve working conditions and boost competitiveness of the garment industry. With a current coverage of over 550 factories and 550,000 workers, BFC has helped to spur improvements in factory working conditions and workplace environment across the industry. At the end of 2020, BFC and its partners explored the prospects for the digitization of wage payments in the garment industry as a way to empower factory workers and enhance their financial inclusion, as well as to further promote sustainable business practices and respect of workers’ rights in the sector. The study identified opportunities and challenges of wage digitization for the garment factories, their workers, financial service providers and other stakeholders and provided a set of recommendations to facilitate the transition from cash to responsible digital wage payments.

BFC seeks to build on the findings of this recent study and its ongoing work in the industry to promote dialogue on wage digitization among key stakeholders including garment factories and their business associations, trade unions, government institutions, financial service providers, development partners and support the industry to transition from cash-based wage payments to digital payments of wages in bank accounts or mobile money wallets. This initiative is implemented in close partnership with the ILO Global Centre on Digital Wages for Decent Work. The Global Centre promotes the transition from cash to responsible digital wage payments through research, evidence-based advocacy, capacity building of both employers and workers, and the development of inclusive digital payment ecosystems. The Global Centre seeks to enable millions of male and female workers around the world to receive their correct wages, paid digitally and make the most out of them for better resilience and economic opportunities. The Global Centre is hosted in the ILO Social Finance Programme at the ILO Geneva headquarters and has pilot interventions in six countries: Kenya, Cambodia, Indonesia, Philippines, Mexico and Peru.

Reporting lines

This position is located at Better Factories Cambodia in Phnom Penh. The incumbent will work under the direct supervision of the Manager of the Better Factories Cambodia and will receive guidance from the team of the Global Centre on Digital Wages for Decent Work in ILO Geneva, while closely working and coordinating with relevant ILO projects in Cambodia. The incumbent has a high degree of independence in completing work assignments.

Description of Duties

  • Coordinate and monitor the agreed activities to promote transition from cash to digital wage payments in the garment sector
  • Oversee the programming and control of resources of the activities
  • Ensure adherence to the ILO rules and regulations for financial and administrative matters and ensure timely fulfilment of all obligations and delivery of expected results of the activities
  • Stay abreast of national development plans, priorities and reports related to digital finance ecosystems, financial inclusion, wage protection and provide analysis on the findings and propose action in response to emerging challenges
  • Participate in consultations and negotiations with key stakeholders – including employers’ organizations, trade unions, government institutions, financial service providers – to discuss and plan agreed activities and provide support and follow up to expedite implementation of the activities and meet targets.
  • Prepare briefs and periodical reports on progress of the activities and c ontribute to the development of knowledge products including reports, working papers, briefs, case studies, blogs, etc.

optional section (if needed)

  • Organize and conduct virtual and in-person seminars, workshops, training sessions and meetings to raise awareness on digitization of wage payments, disseminate knowledge, and build relationships
  • Coordinate research work on the impact of digital wage payments on financial inclusion of workers, gender equality and women’s economic empowerment, respect of labour rights, formalisation, business productivity
  • Serve as a focal point on digital wage payments and digital financial services, organize and participate in internal or external meetings with a view to identifying areas of common interests related to wage digitization. Seek opportunities to build and enhance partnerships with a range of stakeholders. Participate in resource mobilization activities.
  • Prepare or review and/or translate documents, press releases, official correspondence, statements and speeches and other public information materials.
  • Initiate, plan and undertake missions to monitor and report on programme implementation. Identify issues and propose corrective actions.
  • Perform other relevant duties as assigned.

Required qualifications


University degree (Bachelor or equivalent) in economics, finance, business management, development studies, or related field.


Minimum of three years of professional experience in the fields of financial inclusion, digital financial services or digital payments (including digital wage payments), working conditions improvements, women’s economic empowerment as well as project planning, monitoring, implementation and evaluation activities.


Excellent command of English and Khmer (both oral and written). Knowledge of Chinese is an advantage.


  • Good knowledge of project management, formulation, administration and evaluation techniques and practices.
  • Capacity to provide technical advice on financial inclusion including on digital financial services.
  • Good facilitation skills.
  • Ability to communicate effectively both orally and in writing, with tact and diplomacy and ability to negotiate.
  • Ability to maintain effective working relationships with key stakeholders
  • Capability to guide and coordinate the work of external collaborators
  • Knowledge of the office’s financial rules and regulations is an advantage.
  • Excellent analytical and drafting skills
  • Good computer skills
  • Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.

Additional info

Applicants can only attach 1 document to their application. This should include a cover letter, and must also include a 2-page statement addressing their claims against the required competencies. In doing this you should have a heading for each competency and explain in 2 -3 paragraphs to the selection committee how your skills and experience show that you meet this. Applicants who do not attach this statement will not be considered for interview.

Recruitment process

Please note that all candidates must complete an on-line application form. To apply, please visit the ILO Jobs website. The system provides instructions for online application procedures.

Fraud warning

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More Information

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