Private Sector Partnerships Officer (Evergreen), Undetermined

  • Full Time
  • Anywhere

Office of the United Nations High Commissioner for Refugees (UNHCR)

Job Requisition Type: Evergreen (Formerly known as talent pools, in order to have a balanced number of ready-to-hire candidates who can be deployed at short notice to a vacancy that best matches their skills. Evergreens are primarily used to fill Temporary Appointments.)

Call for applications – Private Sector Partnerships Officer, P4: Location: Various location

Why should you join us?: UNHCR, the UN Refugee Agency, takes the lead in protecting people forced to flee wars and persecution around the world, providing life-saving aid including shelter, food and water to ensure their basic safety, rights and dignity. With 18,879 women and men working in 137 countries, we work tirelessly to make a difference in the lives of 89.3 million forcibly displaced people worldwide.: Our dedicated and professional staff work around the clock in roles including legal protection, community services, public affairs, health and more. Despite the challenges they can face, our staff are proud to work for UNHCR and determined to make a positive impact.

How can you make a difference?: Senior Private Sector Partnerships Officer (Individual Giving): The United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate international action to protect and assist refugees and other persons of concern.

Private Sector Partnerships Service (PSP) sits within UNHCR’s Division of External Relations (DER) and is responsible for mobilizing resources from the private sector for refugees. UNHCR have developed a $1 Billion Private Sector Fundraising Strategy 2018-2025. This strategy focuses on both Individual Giving and Private Sector Partnerships and identifies priority fundraising markets and regions.

Individual Giving (IG) is targeted at the general public to secure the support of individuals through regular, unrestricted donations, cash appeals and legacies. The aim is to generate both monthly and one-time donations from individuals using various channels and methods including direct mail, face-to-face fundraising, telemarketing, digital fundraising, DRTV and emergency fundraising, with focus on strong donor loyalty and lifetime value.

Key responsibilities and duties::

  • Lead the development and implementation of the Private Sector fundraising programme within the Area of Responsibility (AoR).
  • Take a leading role in the digital transformation and supporter experience across all Individual Giving activity in line with the global strategy.
  • Oversee the management of the donor acquisition programme through several channels, potentially including face-to-face fundraising using both outsourced and in-house methods, digital fundraising, cold direct mail, direct response television and printed media.
  • Take a lead in the evolution of the Individual Giving fundraising programme by strategically looking for opportunities to appropriately grow, diversify and utilize new technology.

  • Manage relations with partners, media, contractors and suppliers for PSP programmes.

Who are we looking for?: Candidates with 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7-year relevant experience with Doctorate degree.

Requirements: Minimum of 7 year of professional experience in Private Sector Fundraising and in particular Individual Giving. Expertise and up-to-date knowledge of donor acquisition channels (Face-to-Face, Digital, Mail and DRTV desirable), donor retention and donor development methods. Proven project management skills for integrated fundraising or communications campaigns. Proven ability to meet fundraising targets. Experience in relationship management with Suppliers and Supporters. Proficiency in, and experience working with Microsoft Office. Proven ability to deal with multiple tasks/projects.

Advantage: Knowledge of the United Nations and working within the United Nations. Experience emergency fundraising, monthly giving, middle level giving and legacy marketing. Analytical and creative thinking ability.

Senior Private Partnerships & Philanthropy Officer: The Private Sector Partnerships Service (PSP) sits within UNHCR’s Division of External Relations (DER) and is responsible for mobilizing resources for refugees from the private sector. UNHCR has developed a Private Sector Fundraising Strategy 2018-2025 which has the ambition of growing PSP into a service capable of generating $1 Billion annually and identifies priority fundraising markets and regions.

As part of this strategy, and to achieve the ambitious objectives of mobilizing necessary resources for UNHCR, PSP’s Private Partnerships and Philanthropy (PPH) Section develops and strengthens long-term partnerships with companies, foundations and private philanthropists ( PPH donors ). As part of a wider fundraising team, the primary role of PPH colleagues is to seek various forms of support from PPH donors: securing funding for UNHCR programmes and projects will be considered priority, but the work also includes leveraging the capacities of these partnerships beyond funding, to build long-lasting holistic partnerships bringing various forms of support to UNHCR and to persons of concern, such as advocacy, visibility, expertise, innovation and public engagement.

Key responsibilities and duties::

  • Lead on the engagement with a portfolio of PPH donors set strategic directions and perform strategic analyses for all activities relevant for the acquisition and strengthening of partnerships and relationships with them. Ensure that a dynamic pipeline is in place, regularly assessed and updated.
  • Nurture, develop and oversee existing relationships which are part of the incumbent’s portfolio, and ensure that they are leveraged to their full potential, and donor requirements are fulfilled, while assessing the continued benefit of the partnership(s) to UNHCR.
  • Define income targets, projections and KPIs for relationships and partnerships with PPH donors, in line with the Global PPH Strategic Framework, and be responsible and accountable for the performance of PPH specific activities e.g.check that income is on track as per the targets established, guarantee donor satisfaction and report back on successful implementation of activities against plans and priorities.
  • Build solid stewardship plans aimed at increasing engagement of existing donors and ensuring that they will remain loyal to the organization in the long term; and, when requested, make recommendations to management regarding strategic directions in matters related to PPH.
  • Maximize visibility opportunities for UNHCR and participate in and organize high-profile events attended by existing and potential donors to expand networking opportunities and/or as part of cultivation or stewardship plans.

Who are we looking for?: Candidates with 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7-year relevant experience with Doctorate degree.

Requirements: Relevant professional experience in private sector fundraising and/or partnerships and/or managing relationships with donors and/or external partners, with exposure to an international environment and/or with humanitarian organizations. Possess expertise and up-to-date knowledge of existing and new fundraising/partnership management techniques, and of major trends in the philanthropic landscape. Experience in project management, with a proven track record of successfully implementing plans requiring expert knowledge at times. Experience in leading fundraising teams, and/or in managing multiple colleagues with different skillsets and areas of responsibility. Proven ability to keep track of performance, and meet or exceed targets. Ability to establish and implement strategies and plans according to priorities, to manage and mitigate risks, and to balance different and sometimes competing needs and interests. Experience in managing and coordinating between multiple stakeholders, with an ability to multi-task, manage time, keep with tight deadlines, and to thrive in a high-pressure environment. Ability to produce high-quality written materials tailored to specific audiences.

Advantage: Experience in starting up and/or managing private sector partnership and/or individual donor relationships in new and/or challenging markets. Experience in a UN field location and/or in a developing country. Knowledge of humanitarian and/or development programming. Knowledge of and experience in a specialized area of fundraising, such as legacies, planned giving, or cause-related marketing. Familiarity with SharePoint 365 platform. Familiarity with CRM systems, ideally Salesforce.

For a more detailed description, please review the job description: (link)

COMMITMENT TO DIVERSITY AND INCLUSION: UNHCR’s workforce consists of many diverse nationalities, cultures, languages and opinions. We seek to sustain and strengthen this diversity and to ensure equal opportunities, as well as an inclusive working environment, for our entire workforce. Joining us means living, sharing and promoting these core values of inclusion, diversity and gender equality.

Applications are encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Tags: donor relations, fundraising, philanthropy, project management, refugees, salesforce, sharepoint