Private Sector Partnerships Officer – (Evergreen), Undetermined

  • Full Time
  • Anywhere

Office of the United Nations High Commissioner for Refugees (UNHCR)

Job Requisition Type: Evergreen (Formerly known as talent pools, in order to have a balanced number of ready-to-hire candidates who can be deployed at short notice to a vacancy that best matches their skills. Evergreens are primarily used to fill Temporary Appointments.)

Call for applications – Private Sector Partnerships Officer, P3: Location: Various location

Why should you join us?: UNHCR, the UN Refugee Agency, takes the lead in protecting people forced to flee wars and persecution around the world, providing life-saving aid including shelter, food and water to ensure their basic safety, rights and dignity. With 18,879 women and men working in 137 countries, we work tirelessly to make a difference in the lives of 89.3 million forcibly displaced people worldwide.: Our dedicated and professional staff work around the clock in roles including legal protection, community services, public affairs, health and more. Despite the challenges they can face, our staff are proud to work for UNHCR and determined to make a positive impact.

How can you make a difference?: Private Sector Partnerships Officer (Individual Giving): The United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate international action to protect and assist refugees and other persons of concern.

Private Sector Partnerships Service (PSP) sits within UNHCR’s Division of External Relations (DER) and is responsible for mobilizing resources from the private sector for refugees. UNHCR have developed a $1 Billion Private Sector Fundraising Strategy 2018-2025. This strategy focuses on both Individual Giving and Private Sector Partnerships and identifies priority fundraising markets and regions.

Individual Giving (IG) is targeted at the general public to secure the support of individuals through regular, unrestricted donations, cash appeals and legacies. The aim is to generate both monthly and one-time donations from individuals using various channels and methods including direct mail, face-to-face fundraising, telemarketing, digital fundraising, DRTV and emergency fundraising, with focus on strong donor loyalty and lifetime value.

Key responsibilities and duties::

  • Contribute to embedding digital transformation and supporter experience across all Individual Giving activity in line with the global strategy.
  • Effectively manage the donor acquisition programme through several channels, potentially including face-to-face fundraising using both outsourced and in-house methods, digital fundraising, cold direct mail, direct response television and printed media.
  • Contribute to the evolution of the Individual Giving fundraising programme by looking for opportunities to appropriately grow, diversify and utilize new technology.
  • Co-ordinate and/or manage relations with partners, media, contractors, and suppliers for PSP programmes.
  • Co-ordinate and/or manage the PSP donor database ensuring that donor records are kept up to date. Produce ongoing analysis and monitor PSP campaign results.

Who are we looking for?: Candidates with 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 year relevant experience with Doctorate degree.

Requirements: Minimum of one year of professional experience in Private Sector Fundraising and in particular Individual Giving. Expertise and up-to-date knowledge of donor acquisition channels (Face-to-Face, Digital, Mail and DRTV desirable), donor retention and donor development methods. Proven project management skills for integrated fundraising or communications campaigns. Proven ability to meet fundraising targets. Experience in relationship management with Suppliers and Supporters. Proficiency in, and experience working with Microsoft Office. Proven ability to deal with multiple tasks/projects.

Advantage: Knowledge of the United Nations and working within the United Nations. Experience emergency fundraising, monthly giving, middle level giving and legacy marketing. Analytical and creative thinking ability.

Private Partnerships & Philanthropy Officer: The Private Sector Partnerships Service (PSP) sits within UNHCR’s Division of External Relations (DER) and is responsible for mobilizing resources for refugees from the private sector. UNHCR has developed a Private Sector Fundraising Strategy 2018-2025 which has the ambition of growing PSP into a service capable of generating $1 Billion annually and identifies priority fundraising markets and regions.

As part of this strategy, and to achieve the ambitious objectives of mobilizing necessary resources for UNHCR, PSP’s Private Partnerships and Philanthropy (PPH) Section develops and strengthens long-term partnerships with companies, foundations and private philanthropists ( PPH donors ). As part of a wider fundraising team, the primary role of PPH colleagues is to seek various forms of support from PPH donors: securing funding for UNHCR programmes and projects will be considered priority, but the work also includes leveraging the capacities of these partnerships beyond funding, to build long-lasting holistic partnerships bringing various forms of support to UNHCR and to persons of concern, such as advocacy, visibility, expertise, innovation and public engagement.

Key responsibilities and duties::

  • Acquire, develop and oversee a portfolio of PPH donor relationships. This includes, ensuring that they are leveraged to their full potential, a dynamic pipeline is in place and that donor requirements are fulfilled and regularly assessed and updated, while working with the supervisor and/or the Head of PSP Office to assess the continued benefit of the partnership(s) to UNHCR.

  • Explore and negotiate new relationships, which includes, among others, the preparation of pitches, proposals, and grant applications. This can include working with PSP HQ to support the delivery of on-time reporting on contributions, and the development of funding proposals representing UNHCR’s priorities and donor needs.
  • Act as focal point on all matters related to the relationships and partnerships under the incumbent’s portfolio e.g. keep track of income raised, income projections, draft donor reports, plan donor missions or other tasks necessary to ensure that relationships are appropriately nurtured. and respond to all queries about them, proving input and briefing notes, as required.
  • Participate in and organize high-profile events attended by existing and potential donors to expand networking opportunities and/or as part of cultivation or stewardship plans.
  • Maximize visibility opportunities for UNHCR by exploring opportunities arising from the interaction with influent/affluent donors/prospects and making recommendations to PSP management in this regard when requested.

Who are we looking for?: Candidates with 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 year relevant experience with Doctorate degree.

Requirements: Relevant professional experience in fundraising and/or partnerships and/or management of relationships with donors and/or external partners, with exposure to an international environment and/or with humanitarian organizations. Possess knowledge of existing fundraising/partnership management techniques, and of major trends in the philanthropic landscape. Experience in project management, with a proven track record of successfully implementing plans requiring expert knowledge at times. Proven ability to keep track of performance and meet or exceed targets. Excellent analytical skills with ability to establish and implement strategies and plans according to priorities, to manage and mitigate risks, and to balance different and sometimes competing needs and interests. Experience in managing and coordinating between multiple stakeholders, with an ability to multi-task, manage time, keep with tight deadlines, and to thrive in a high-pressure environment. Ability to produce high-quality written materials tailored to specific audiences.

Advantage: Experience in starting up and/or managing private sector partnerships and/or individual donor relationships in new and/or challenging markets. Experience in a UN field location and/or in a developing country. Knowledge of humanitarian and/or development programming. Knowledge of a specialized area of fundraising, such as legacies, planned giving, or cause-related marketing. Familiarity with SharePoint 365 platform. Familiarity with CRM systems, ideally Salesforce.

PSP Operations Officer: The PSP Operations Officer will support the respective PSP Region in the implementation of a variety of tasks related to planning, reporting, income recording, strategy, finance, admin, capacity building, administrative HR processes and procurement and will ensure that all processes are set up efficiently and in line with the existing policies and procedures.

S/he will provide advice and recommendations to all stakeholders on the application of policies and procedures related to these areas to ensure compliance. Furthermore, it is in the incumbent’s scope of work to support the overall coordination of the tasks within PSP Region and with non-PSP stakeholders as needed.

Working closely with HQ and other internal stakeholders, it is the responsibility of the PSP Operations Officer to monitor income and expenses, and to ensure healthy expenditure across all operations while providing the necessary support to colleagues in meeting targets.

Key responsibilities and duties::

  • Maintain oversight of admin, HR (administrative processes only) and finance functions in the region for the purpose of servicing PSP unit efficiently and within UNHCR rules and procedures.
  • Lead the income recording process for the respective PSP Region in coordination with HQ and ensure income is properly recorded, reported and reflected in PSP’s financial systems.
  • Support budget holders in the region with securing suppliers and resources efficiently in order to meet operational needs and targets.
  • Prepare the PSP annual budget and financial plans for all operations according to the budget formats provided by the Global Operations Section in Copenhagen.
  • Work with country focal points to ensure a sound strategy is submitted in the annual plans that is compliant with PSP global strategy and goals, and support with the adherence of each strategy throughout the year.

Who are we looking for?: Candidates with 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 year relevant experience with Doctorate degree.

Requirements: Proven relevant experience in more than one of the following areas: planning, reporting, finance, budget, management, organisation and procurement. Ability to come up with innovative and creative solutions to operational challenges. Ability to support, identify capacity building opportunities of PSP staff in region. Ability to work well under pressure on multiple tasks simultaneously, establish priorities and deliver quality output in a most time-efficient manger in support of PSP region/unit. Proven understanding of fundraising programs and their requirements.

Advantage: Experience working in the UN. Experience with PSP or interest in learning about PSP and understanding the operations. Knowledge of UNHCR policies and procedures related to admin, finance, HR and procurement. Experience with UNHCR systems such as MSRP. Understanding of the complexities of working with an international organization with multiple geographical operational sites. Knowledge of additional UN language.

For more a more detailed description, please review the job description: (link)

COMMITMENT TO DIVERSITY AND INCLUSION: UNHCR’s workforce consists of many diverse nationalities, cultures, languages and opinions. We seek to sustain and strengthen this diversity and to ensure equal opportunities, as well as an inclusive working environment, for our entire workforce. Joining us means living, sharing and promoting these core values of inclusion, diversity and gender equality.

Applications are encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Tags: donor relations, fundraising, philanthropy, procurement, project management, refugees, salesforce, sharepoint