Planning, Monitoring, Evaluation and Reporting (PMER) Officer (National), Russian Federation and Belarus

IFRC - International Federation of Red Cross and Red Crescent Societies

IFRC in Minsk

Planning, Monitoring, Evaluation and Reporting (PMER) Officer

Jobnumber : S02271

Contract Type : Employee

Closing date : 31-Jan-2023

Posting Start Date : 20-Jan-2023


Duty Station : Russian Federation and Belarus

Duration : 12

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

The IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. The IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

In late February a new phase in the armed conflict in Ukraine started with the intensification and spread of hostilities affecting many parts of the country and causing major concern for the protection of civilians and essential civilian infrastructure. This intensification started after months of rising political and military tensions – and eight years of conflict in and around Eastern Ukraine where an estimated 2,9 million people were already in need of humanitarian assistance and 1,4 million were internally displaced. Within two weeks of the intensification, more than 2,5 million people from Ukraine had fled and been evacuated to seven neighboring countries and beyond and several million are estimated to be displaced inside the country.

The evolution of the war inside Ukraine and massive population movement forces the humanitarian community to adapt operational approaches and implementation in accordance with the developing situation, both inside and outside Ukraine. However, the needs are massive and has been described as the largest European humanitarian operations since the World War II.

IFRC has launched an Emergency Appeal for Ukraine and impacted countries that is coordinated on a European regional level and supported in the initial months by a large number of Surge delegates in the impacted countries and in the European Regional Office. ICRC, IFRC and numerous Partner National Societies are integrating their capacities to provide coordinated crisis responsein Ukraine and the neighboring countries. Operations are led and coordinated on country-level whenever possible, integrated under existing Country and Cluster delegations, through Operations Managers reporting to Heads of Country or Cluster Delegation. Where no Country or Cluster delegation exists, Operations Managers report directly to the Regional Office. Resources to support all or several impacted countries from a regional level will be fully integrated into existing structures at the Regional Office.

Job Purpose

The main objective of the incumbent is to ensure that sustainable frameworks, tools, practices, processes and capacities are maintained or established in the National Societies of the designated countries (Russia and Belarus) for accountable and evidence-driven humanitarian programming. This is to be achieved by maintaining/reinforcing the PMER framework within the in-country IFRC team, but primarily in the National Society.

The PMER Officer is responsible for implementing a PMER framework for the operation and for strengthening the quality of PMER systems and functions, by providing technical assistance and guidance across all relevant areas of PMER – planning, monitoring, evaluation / review, reporting, learning and accountability. They will be involved in strengthening the PMER capacity of the relevant NS(s) and will provide capacity building support in PMER to other members of the IFRC team as required, through on-the-job training as part of the response. The PMER Officer will work in close collaboration with the Information Management (IM) / Emergency Needs Assessment (ENA) and Community Engagement and Accountability (CEA) teams, to coordinate data collection, analysis, feedback from affected populations and information to inform operational planning, decision-making and quality programming.

Job Duties and Responsibilities


  • Provide technical assistance and support to set up and implement a Federation-wide planning process to develop quality plans for operations.
  • Provide technical advice and support to the individual teams to ensure quality plans (e.g. design of the Logframe and indicators) and support the coordination of the plans from the different teams to bring together a coherent and high- quality plan of action.
  • In addition to the existing results-based management approach to planning, promote an adaptive management approach to planning, working closely with IM and CEA teams if present, to ensure that feedback and lessons learned inform the evolution of the operational response.
  • Verify that monitoring and evaluation activities are incorporated into the plan and budget and plan for their implementation of the relevant monitoring systems and reporting deadlines from the outset.
  • Maintain good communications and liaise with technical / operational counterparts, particularly IM and CEA, and with NS staff and volunteers, to ensure that plans are informed by accurate and relevant information and by the voice of those affected.


  • Support the development and implementation of a M&E plan for operations, including outlining data sources, collection methods (quantitative and qualitative methods), frequency, and audience.
  • Provide technical guidance to programme staff to help them incorporate the appropriate M&E systems (e.g. post- distribution monitoring – PDM) for their areas of expertise, including setting up indicators.
  • Assist with the development and implementation of monitoring tools and activities to capture and provide reliable and timely monitoring data to inform quality programming.
  • Work closely with IM and CEA colleagues, if present, to ensure that planned monitoring is well informed by available information / data and engages with and reflects the voice of the affected population.
  • Undertake field monitoring visits with technical and NS teams.
  • Support or prepare analysis of monitoring, through reports, data visualization and ensure it is evidence based, user- friendly and accessible for those managing the operation, to inform decision-making.

Evaluation / Review

  • Prepare, design and implement any necessary surveys, such as baseline surveys, reviews, evaluations or lesson learning exercises or other relevant studies, in response to operational requirements.
  • Participate in any internal reviews of operational progress, including lesson learning reviews
  • Verify all review or evaluation work is evidence based and considers the outcomes, as well as the outputs of the response, to ensure that this informs future operational decision-making and quality programming.


  • Coordinate all reporting activities closely with the PMER Coordinator or, if not present, with operational leadership and Regional PMER team – including agreeing a reporting timetable and deadlines.
  • Establish a reporting timetable and deadlines for operations and monitor this timetable to ensure agreed deadlines have been met.

Job Duties and Responsibilities (continued)

  • Support the efficient and effective delivery of emergency reporting on operations (including ops updates, situation reports, information bulletins, facts & figures or other relevant reports)
  • Check that all reporting on the operation is compliant with the IFRC’s standards
  • Maintain good communications with technical / operational counterparts and NS staff and volunteers to ensure reports are informed by accurate and relevant information.
  • Collaborate with technical and support managers, including finance and PRD, to ensure compatibility between narrative and financial information in all reports and for any pledge-based reporting.
  • Facilitate the collection of data and narrative information from key focal points implementing operations


  • Contribute to the accountability focus of all PMER work across the operation, working closely with the CEA team to ensure accountability to affected populations
  • Promote a culture of accountability with management and across all sectors

  • Support the evidence-base of monitoring and evaluation work on the operation, to inform accountability to donors and partners


  • Support the cross-sharing of accessible information and learning from ongoing operational monitoring and reviews
  • Ensure that learning from all monitoring, reviews or evaluations in accessible and relevant, and can be used to inform operational decision-making and the direction of operations
  • Set up systems and forums for capturing and sharing operational learning

PMER capacity building in the National Societies, focusing on the below key areas:

  • overarching monitoring framework for the National Society’s programmes and operations. Supporting the development, roll-out, and sustainable functioning of a centralized and harmonised activity monitoring and reporting system between branches and the NS HQ, ensuring key capacities and focal points are in place for reporting and consolidating data.
  • The monitoring framework is to include impact measurement (baseline, end line surveys/PDMs) learning activities.
  • Reviewing/creating SOPs, templates and online systems as needed, and defining a standard set of end products to improve internal and external reporting.
  • Learning or knowledge sharing events related to PMER, including trainings or other means of capacity development for National Society staff to facilitate the collection and reporting of activity monitoring data (in cooperation with IM capacities in-country if existing),
  • Assessing needs, and support defining the role and space for the National Society PMER focal point, as well as supporting the recruitment, onboarding, training, potential mentoring and potential handover of certain duties.



  • Graduate degree in a relevant humanitarian or Social Sciences, ideally studies relating to data management, statistics etc.
  • Basic Delegate Training Course or IMPACT, ERU, CAP Training or equivalent experience.



  • 3 years’ experience working for the RCRC Movement
  • 3 years’ experience working in PMER
  • Experience working in an emergency response context
  • Background in data collection, management, analysis and presentation methods and tools, and ability to set up systems and procedures for reliable data collection and management.

Knowledge, Skills and Languages


  • Skills in supporting organizational learning, accountability and performance
  • Strong analytical and written skills, including report writing and presentation skills
  • Strong skills in designing and using PMER concepts, tools, and best practices
  • Knowledge of results-based or adaptive management systems and processes
  • Knowledge and skills around results-based planning (logframe) and setting up robust planning systems for complex programmes
  • Knowledge of assessment, survey and monitoring methodologies and experience implementing them
  • Knowledge of evaluation and review for disaster response or recovery work
  • Fluently spoken and written Russian & English


  • Knowledge of IFRC’s PMER systems and standards, including the IFRC planning and reporting system, the IFRC Results’ Matrix, Apple, Business Objects etc
  • Good command of another IFRC official language (French, Spanish or Arabic)

Competencies, Values and Comments

Values: Respect for diversity; Integrity; Professionalism; Accountability Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust