UNMISS - United Nations Mission in South Sudan

UNMISS HQ Juba

General

Description of assignment title: Network Technician

Assignment country: South Sudan

Expected start date: 10/01/2022

Sustainable Development Goal: 16. Peace, justice and strong institutions

Volunteer category: International UN Volunteer Specialist

DoA reserved for persons with disabilities: No

Host entity: UNMISS

Type: Onsite

Duration: 9 months (with possibility of extension)

Number of assignments: 1

Duty stations: Juba

Details

Mission and objectives

Under Resolution 2625 (2022), the Security Council determined that the situation in South Sudan continues to constitute a threat to international peace and security in the region. The Council extended the UNMISS mandate until 15 March 2023. It also emphasized that the Mission should continue advancing its three-year strategic vision defined in resolution 2567 (2021) to prevent a return to civil war, build durable peace and support inclusive, accountable governance and free, fair and peaceful elections in accordance with the Revitalized Peace Agreement. Under Chapter VII of the Charter of the United Nations, UNMISS is therefore authorized to use all necessary means to implement its mandate which includes: (a) Protection of civilians (b) Creating conditions conducive to the delivery of humanitarian assistance (c) Supporting the Implementation of the Revitalised Agreement and the Peace Process (d) Monitoring, investigating, and reporting on violations of humanitarian and human rights law: The overall ceiling for uniformed personnel is maintained at 17,000 troops and 2,101 police, including 88 corrections officers. Please refer to (link) for more information.

Context

UNMISS was established in 2011 under the auspices of the UN Department of Peacekeeping Operations (DPKO); subsequently, UNMISS mandate has been renewed through resolutions 2057 (2012), 2109 (2013), 2155 (2014), 2187 (2014), 2223 (2015), 2241 (Dec. 2015), 2304 (2016) and 2327 (2016), 2392 (Dec. 2017), 2406 (Mar. 2018), 2459 (Mar. 2019), 2514 (Mar. 2020), 2567 (Mar. 2021), 2625 (Mar. 2022).

Task description

Under the management of the Field Coordinator within the Field Technology Section (FTS), the Network Technician will be responsible for:

  • Provide ICT network support/troubleshooting throughout the Mission area.
  • Installing, configuring, maintaining network equipment and services in a mostly Cisco network environment;
  • Ensuring all network cabling and equipment are properly grounded minimizing, if not completely, infrastructure failure;
  • Providing backbone support via optical fiber cables to various sites as required;
  • Providing support to communications/data connectivity;
  • Assisting in the installation, testing, labeling and commissioning of structured Cat5e/Cat6 and fiber optic cables both indoor and outdoor networks;
  • Liaising with other sections/units regarding network services;
  • Using network management and monitoring tools to troubleshoot, analyze and report resources utilization;
  • Implementing and supporting network security features such as firewalls, SSL-VPN access, IDP/IPS, and Security Management systems;
  • Ensuring the installation of all UTP and STP cables meet the TIA 568B (TIA/EIA TSB-67 standards) or other applicable international standards;
  • Assisting with plans for the layout and installation of communications closets (cabi-nets/rack) and the terminations of communication cables and/or main distribution points (MDFs);
  • Assisting with the preparation of specifications for the requisition of equipment and services related to the networking operation;
  • Managing and ensuring optimal operation of the Field Office network services;
  • Coordinating with other internal and external specialists to ensure proper connectivity of the Field Office network to the Internet and other external services;

  • Intentional training and mentoring of national colleagues;
  • Performing other related duties as required. Furthermore, UN Volunteers are required to:
  • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for in-stance in events that mark International Volunteer Day);
  • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country;
  • Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities;
  • Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.;
  • Assist with the UNV Buddy Programme for newly-arrived UN Volunteers;
  • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Eligibility criteria

Age: 27 – 80

Nationality

Candidate must be a national of a country other than the country of assignment.

Requirements

Required experience

5 years of experience in Relevant work/management experience, particularly in ICT network and communication services, with excellent knowledge of current protocols and applicable international principles/standards is required. ITIL v3 Foundation, Prince2 Foundation and Cisco certifications such as CCNA, CCDP or CCNP are required. Excellent theoretical and practical knowledge in scripting Linux, Windows 10, Cisco network devices, Transmission Control Protocol/Internet Protocol (TCP/IP) protocols.

Area(s) of expertise

Information technology

Driving license

Manual Transmission Required

Languages

English, Level: Fluent, Required Arabic, Level: Fluent, Desirable

Required education level

Bachelor degree or equivalent in Computer Science, Electronic/Telecommunications Engineering or other related academic fields.

Competencies and values

  • Integrity and professionalism
  • Accountability
  • Commitment to continuous learning
  • Planning and organizing
  • Teamwork and respect for diversity
  • Communication
  • Flexibility, adaptability, and ability and willingness to operate independently
  • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards the UN core values.

Other information

Living conditions and remarks

Living conditions vary between UNMISS duty stations. Each duty station where UNMISS has a field presence has basic residential camp facilities, which includes running water and electricity. Candidates should be aware that accommodation may be austere with the possibility of water shortages and power blackouts. On arrival in Juba accommodation will be on a share basis. Ablutions will also be shared. As the accommodation situation improves single unit accommodation, with an attached ablution, should become available in all locations. Hard wall accommodation is available in Juba. All UNMISS duty stations apart from Entebbe, Uganda are considered non – family duty stations. The security level of UNMISS duty stations is classified by the UN Department of Safety and Security (UNDSS) who will brief on arrival. A number of locations in South Sudan are prone to conflict. Primary health care services (preventive and curative) are provided in 11 United Nations Owned Equipment (UNOE) Level-I clinics, 21 Contingent Owned Equipment (COE) Level-I clinics, 4 COE Level-II medical facilities within the mission area and the establishment of contractual agreements for Level-III and Level-IIII care outside the mission area. The 4 Level-II facilities available in Juba, Bor, Malakal and Wau, run by the Troop Contributing Countries (TCC), take referrals from the Level-I clinics and provide hospital-based care. The climate is tropical with a rainy season in many areas, which should normally span from around April to October. Ability to live and work in difficult and harsh conditions is essential.

Inclusivity statement

United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Note on Covid-19 vaccination requirements

Selected candidates for certain occupational groups may be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid-19) in line with the applicable host entity policy