Monitoring and Evaluation Assistant, San Jose, Costa Rica

IOM - International Organization for Migration

IOM Regional Office San José

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Organizational Context and Scope

The Western Hemisphere Program (WHP) funded by the United States Department of State, Bureau of Population, Refugees and Migration (PRM), seeks to strengthen the capacities of States in Central America, Mexico, and the Caribbean to manage migration in a humane and sustainable manner.

The program is being implemented since 2010 and is comprised of 11 country missions and a regional team. The program has four outcome areas: migration management, partnerships, crisis and emergency , and communication for development.

The responsibilities of the Regional Monitoring and Evaluation Unit include the monitoring and evaluation of products and results of the program, as well as the communication of these results to the donor and other interested parties.

Additionally, the Unit provides continuous support to all country missions in terms of monitoring and evaluation. The Unit also works closely with the Regional Communication Unit in the context of evaluations and baselines related to Communication for Development Processes.

Under the overall supervision of the Regional Deputy Program Coordinator and the direct supervision of the Regional Monitoring and Evaluation Office, the Monitoring and Evaluation Assistant will be responsible for carrying out the following tasks: Responsibilities and Accountabilities

1. Assist in the monitoring and evaluation of the activities of the program, in accordance with the work plans and lines of action established in the WHP in all countries and at the regional level.

2. Coordinate program monitoring and evaluation activities with WHP country offices and relevant regional specialists and teams.

3. Assist in proposal development and planning for new phases of the program.

4. Periodically monitor activity implementation and achievement of indicators for the regional and country office work plans for the program.

5. Coordinate data collection and management for all reports required by the donor (including ad hoc requests) as well as from the program management team.

6. Support and monitor the implementation of the program’s knowledge management strategy.

7. Contribute to program evaluations, including After Action Reviews .

8. Assist in the drafting and implementation of work plan indicators at country and regional levels.

9. Support country offices in identifying and systematizing good practices and lessons learned from the program.

10. Participate in the development of qualitative data collection instruments (focus groups, interview guides, field observation guides, questionnaires) in line with the needs of the program.

11. Conduct capacity-building activities and monitoring visits for country offices.

Any other tasks related to the effective implementation of the program that may be assigned by the Supervisor.

Required Qualifications and Experience


  • High school diploma with five years of relevant experience;


  • Bachelor/University Degree in social science, political science, international relations or related degrees, and with three years of relevant experience.


  • Experience with projects, human rights, migration, vulnerable populations, including displaced persons and refugees, LGBTQ+, women and direct assistance.
  • Experience in Monitoring and Evaluation and results-based project management.
  • Experience in the design and use of quantitative and qualitative data collection methods.

The following experiences are considered an advantage:

  • Work experience within the United Nations system, preferable experience gained working in regional projects or programs.


  • Capacity to develop results-based progress reports and papers in precise, concise manner.
  • Capacity to work and maintain effective communication in an international multicultural setting.
  • Capacity to analyse and systematize large volumes of information.
  • Attention to detail and writing ability.
  • Advanced knowledge of excel.

  • Knowledge of International organizations, non-governmental organizations and government.
  • General studies in migration is an advantage.


Required (specify the required knowledge): Fluency in English and Spanish (oral and written).

Desirable: French


The incumbent is expected to demonstrate the following values and competencies: Values – all IOM staff members must abide by and demonstrate these three values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 1

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.


The information on the platform must be completed, and the candidate must attach the following documents in a single PDF:

  • Curriculum.
  • Letter of interest.
  • Incase of receiving applications from foreigners living in Costa Rica, they must submit their work permit.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.