ICMP - International Commission on Missing Persons

ICMP The Hague, Netherlands

Organization profile

Every year, millions of people around the world go missing as a result of conflict, human rights abuses, disasters, organized crime, irregular migration, and other causes. Be part of a growing international organization that is dedicated to tackling this global challenge.

The International Commission on Missing Persons (ICMP) is a treaty-based international organization with headquarters in The Hague, the Netherlands. Its mandate is to secure the cooperation of governments and others in locating missing persons. As the only international organization tasked exclusively to work on the issue of missing persons, ICMP maintains field programs throughout the world. To learn more about ICMP click here.

ICMP’s Wim Kok Center for Excellence and Learning (CEL) develops the capacity of government and civil society partners in addressing the issue of missing persons. The CEL facilitates the transfer of knowledge and expertise to government and civil society stakeholders around the world.

The CEL aims to increase the knowledge and skills of government officials, technical experts, civil society representatives, and others and assist in developing a sustainable process to account for missing persons in an impartial, credible and transparent manner and in line with international standards.

Through the CEL, which centralizes ICMP’s repository of technical expertise, ICMP provides training and support to stakeholders and provides capacity building and training opportunities to government agencies, families with missing relatives, civil society representatives, prosecutors, court-appointed experts and law enforcement personnel.

The Learning and Development Assistant supports the production of e-learning Courses as well as in the management of webinars and ICMP’s Learning Management system needs, and in the development, delivery and evaluation of learning activities for all ICMP programs. Under the overall guidance and supervision of the Centre for Excellence and Learning and Outreach Campaigns Officer, the main duties are the following: Capacity building and Training

  • Coordinate ICMP’s online learning platforms, including courses on ICMP’s learning management system and webinars
  • Ensure training materials are created on schedule and coordinate administrative aspects of trainings
  • Coordinate multimedia training materials for online courses
  • Conduct evaluation after training delivery, suggest changes and redesign the training, if necessary
  • Support the development of training reports
  • Maintain a keen understanding of training trends, multimedia development and best practices
  • Other duties as assigned.


  • Education with a focus on e-learning development, communications, journalism or a related field is an asset
  • Training certificates on e-learning development, audio and video editing software, and /or User Experience Design are a definite asset

  • Understanding and experience in the development of trainings
  • Familiarity with e-learning platforms and practices
  • Strong computer literacy with experience with Learning Management Systems (LMS)
  • Excellent communication and negotiation skills; sharp business acumen
  • Professional fluency in written and spoken English
  • Knowledge of Ukrainian is strongly preferred
  • Knowledge of Arabic, Spanish and French is an asset.

Mandatory Requirements

  • Proficiency in Microsoft applications, including Word, Excel, Power Point, Outlook and Teams
  • Proven ability to interact positively with colleagues regardless of culture, nationality or gender
  • Ability to travel at short notice and to work flexible hours including weekends and evenings
  • Commitment to the underlying objective of helping the authorities and families of the missing to account for missing persons in an impartial and transparent manner

This is a full time fixed term appointment, subject to funding, with a competitive base salary at the TOS 4 on the ICMP TOS salary scale, generous paid leave and extensive health insurance benefits for the incumbent and any eligible dependent.

This position is not eligible for expatriate allowances.

Expected start date : 1 November 2022

Review of applications will begin on 10 October 2022; however, the position will remain open until filled.

ICMP is committed to maintaining an environment of mutual respect, where equal employment opportunities are available to all applicants. ICMP believes that diversity and inclusion among our staff are critical to our success as a global organization, and we seek to recruit, develop and retain the most talented individuals from a thoroughly diverse range of candidates. ICMP is proud to be part of the International Gender Champions network.

ICMP may cancel this recruitment without notice, or may decide to offer a position with different duties and/or contract length.

Tags: administrative aspects, human rights, journalism, law enforcement, online learning, organized crime, trainings, ukrainian, user experience