International Monetary Fund (IMF)

IMF Washington

Work for the IMF. Work for the World.

The Fund’s Secretary’s department (SEC) is looking for an Institutional Affairs Assistant to work in its Institutional Events Division (IE) with a focus supporting virtual and hybrid meetings of the Fund’s Executive Board and its Committees, Annual and Spring Meetings and other events requiring both on site and virtual platform support.

The Institutional Events Division (SECIE) is responsible for planning and management of high-level international events; organization of the work of the Fund’s governing bodies and provision of services to them including through meeting services, information technology and member communications. Under the supervision of the Chief of the Institutional Events Division, the candidate’s main responsibilities will include:

  • Serving as a technical host and/or attendance support for hybrid, virtual, and on-site Board and Annual/Spring Meetings. Managing several technology platforms in support of each meeting including Webex, Webex Events, Board Attendance System (BAS), Board Access Management Application (BAMA), Board Calendar Management System (BCMS), verbatim reporting software and other systems as applicable.
  • In consultation with IT/AV staff reporting defects and anomalies, troubleshooting and resolving technical/platform issues, keeping record of support requests and time to resolution. Compiling user documentation, performing tests of systems, creating training materials and providing on-going support for Office of Executive Directors (OED). Liaising with IT systems developers, AV specialists and others as applicable. Suggesting workarounds and enhancements for systems and actively participating in testing of these enhancements.
  • Maintaining confidentiality of processes and contents of the meetings, in consultation with SEC managers and Operations staff managing invitation processes, monitoring applicable restrictions and meetings protocols including requests to speak and tracking quorum for meetings, managing the timer function and performing other related tasks.
  • Advising Executive Directors and their staff on protocols and procedures, assisting meetings participants with check-ins, answering participants’ queries, and maintaining contacts with responsible offices and departments. Providing user support, on-going training and on-boarding, compiling user manuals.
  • In consultation with other Fund departments, coordinating supplementary services and their providers (e.g. coffee, luncheons, room cleaning, etc.).

  • Assisting in identifying complex business needs, gathering detailed requirements, compiling statistics in support of improvements to Board and Ministerial Meetings services.

Qualifications:

  • A combination of training and experience equivalent to completion of secondary school education, supplemented by a minimum of six years of relevant work experience, is required.

In addition to the qualifications set forth above, the candidates must have:

  • Proven track record in technical hosting and supporting hybrid conferences with high level participants, experience as an administrator/host of virtual conference and collaboration tools (e.g., Webex, Zoom, MSTeams) are required as is experience with coordination of IT/AV systems services.
  • Ability to develop and deliver user communications, experience of translation of business process requests into technical requirements for systems. Ability to conduct user acceptance testing of IT systems, including creation of process documentation and procedure manuals in support of IT projects.
  • Punctuality, service orientation, attention to detail while maintain a bigger picture in mind, aptitude for adoption of new technologies, innovative solutions and creative workarounds is a must.
  • Excellent interpersonal skills and a track record of communicating with high-level audience. The ability to develop strong business relations, resolve issues with diplomacy and tact are essential.

Preferred experience:

  • Understanding of the Fund’s governance and operations including protocols for Executive Board and the conduct of its meetings as well as experience with coordination of international events particularly for the Fund’s Ministerial meetings are highly desirable.

Only candidates physically residing within the Washington Metropolitan area will be eligible for consideration.

This is a one-year contractual appointment. Contractual appointments at the IMF are renewable for up to four years of cumulative contractual service, pending incumbent’s performance, budget availability and continuous business need.

Department:

SECIE Secretary’s Department Institutional Events Division

Hiring For:

A05, A06

The IMF is committed to achieving a diverse staff, including age, creed, culture, disability, educational background, ethnicity, gender, gender expression, nationality, race, religion and beliefs, and sexual orientation.

Tags: coffee, information technology, new technologies, translation, verbatim reporting