World Health Organization (WHO)

WHO Mediterranean Centre Tunis


To support Tunisian MoH to develop and implement a communication strategy

( 2210134 )

Contractual Arrangement : External consultant

Contract Duration (Years, Months, Days) : 150 Days

Job Posting: Nov 3, 2022, 9:46:50 AM

Purpose of consultancy

The main objective of the consultancy is to support Tunisian MoH to develop and implement a communication strategy.


Health communication including verbal, visual and written channel aims to change people’s knowledge, attitudes, and/or behaviors by

Increasing risk perception

Reinforcing positive behaviors

Influencing social norms

Increasing availability of support and needed services

Empowering individuals to change or improve their health conditions

Using a variety of communication channels can allow health messages to shape mass media or interpersonal, small group, or community level campaigns

Effective, integrated and coordinated communications are integral to achieve MoH’s goal of building a healthier future and deliver on MoH’s mission to promote health, keep the country safe and serve all citizen.

Work to be performed

The national consultant will oversee: Evaluate institutional communication at the level of the ministry based on a questionnaire to be drawn up by the expert and validated by the minister and draw up an inventory of the existing situation, based on documentary research and meetings with all institutional stakeholders and produce a deliverable to be used for the communication strategy. Also, identify the communication tools already in place and those that should be deployed.

develop and implement of a communication strategy, which proposes a set of key orientation to reposition the Ministry of Health after the covid crisis with target audiences at national and international levels.

Define the tools of implementation of this strategy (media and communication tools), core relay targets (especially intermediate target groups, such as journalists and decision-makers)

Support the communication about the health reform which will be undertaken by the Ministry of Health

Propose activities about Risk Communication and Community Engagement

Provide communication advice to the Minister and the various officials and ensure crisis communication management.

Support the development of MoH messages, success stories from the field, media releases, talking points, press releases, position statements, other communication materials.

Contribute in the production of advocacy materials for the implementation of awareness campaigns and events on specific topics ( communicable and non-communicable diseases, health promotion nutrition , emergency situation) .

Draft regular newsletter, internal talking points to be shared with technical and administrative staff

Monitor and update MoH’s websites, Social Media accounts (e.g. Facebook and Twitter) to ensure consistency of approach;

Exchange information with relevant communications supplier including video/photographers, graphic designers, multimedia producers, social media specialists, and establish a roster of such professionals for MoH’s communications needs.

Establish and maintain a network of contacts in the media institutions to ensure the dissemination of information; arrange for interviews and filming opportunities to support high visibility of MoH country work.

Maintain and update a database of photos and multimedia content for MoH, in various health fields including but not limited to health subjects covering affected populations, health situation, and MoH health response on the ground.

Arrange for and compile material for the communications capacity building workshops for MoH and Ministry of Health and partners.

Track false rumours and misinformation; and prepare responses to areas of concerns.

Support the revision risk communication materials such as public information; brochures, leaflets and posters; radio and TV scripts; guides for stakeholders for risk communication by providing input and participate in their translation into local language and their adaptation for the local context.


  • The consultant is requested to provide:
  • The report of the situation assessment
  • The strategy of communication
  • The action plan budgeted of the communication strategy

  • The monitoring of the strategy implementation

Educational Qualifications

Essential: University degree in communications, social sciences behavioral sciences, development sciences, public health or related area.

Desirable: Training in public health, health education, health communication, or health promotion.


Essential: At least five years of related experience at the national level in media, information, and communications.

Demonstrated experience in production of communications and social media materials.

Desirable: Experience in implementation of media and communications projects, including the development of audio and visual materials and tools.

Prior working experience in WHO, the UN, recognized humanitarian organizations.


  • Ability to communicate sensitively, effectively, and creatively
  • Ability to be strategic and analytical.
  • Excellent facilitation and advocacy skills.
  • Excellent report writing skills
  • Great leadership, mobilization and personnel management skills.


Good command of both written and spoken French and English


Many governorates

Medical clearance

The selected Consultant will be expected to provide a medical certificate of fitness for work.


Travel is expected for this assignment

Travel dates



November 22


November 2023

24 gouvernorats

travel arrangements will be made by WHO – WHO will not be responsible for tickets purchased by the Consultant without the express, prior authorization of WHO. While on mission under the terms of this consultancy, the Consultant will receive subsistence allowance.

Visas requirements: it is the consultant’s responsibility to fulfil visa requirements and ask for visa support letter(s) if needed.

Remuneration and budget (travel costs are excluded)

Remuneration grade NO-C

Expected duration of contract (Maximum contract duration is 11 months per calendar year): 150 Days (subject to confirmation).

Start date: 17/11/2022

End date: 16/11/2023

Additional Information

This vacancy notice may be used to identify candidates for other similar consultancies at the same level.

Only candidates under serious consideration will be contacted.

A written test may be used as a form of screening.

If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: (link) Some professional certificates may not appear in the WHED and will require individual review.

For information on WHO’s operations please visit: (link)

WHO is committed to workforce diversity.

WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.

WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.

WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.

Tags: covid, crisis communication, emergency situation, graphic design, graphic designer, health conditions, health education, health promotion, mass media, personnel management, press releases, public information, risk communication, social sciences, social security contributions, subsistence allowance, translation