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World Health Organization (WHO)


Product Management (Band level B)

( 2205890 )

Contractual Arrangement : External consultant

Contract Duration (Years, Months, Days) : 6 months

Job Posting: Jun 24, 2022, 8:30:53 AM

Purpose of consultancy

The consultant will contribute to the software development management of the COVID-19 Partners Platform and related projects, ensuring timely development of new functionality and necessary changes as well as effective communication with the different stakeholders.


Health emergencies continue to have significant and sometimes catastrophic impacts on countries’ health, economies, and development. Both recent and ongoing public health events have demonstrated that the many communities remain at high risk, and that strong levels of national preparedness across all relevant sectors are crucial to ensuring the effective management of health emergencies, when they occur. As part of the WHO Transformation Agenda a unit on Readiness Assessment and Prioritization was created in the Country Readiness Strengthening Department of WHO Health Emergencies Preparedness and IHR Division of the WHO Health Emergencies Program (WHE).

Due to the unprecedented nature of the COVID-19 crisis, WHO has developed the COVID-19 Partners Platform (e.g., Platform). The Platform is a web-based tool to collaboratively scale-up preparedness and response to COVID-19. This is the first time all countries can show the world what actions they are planning and implementing, to request international support, and to track contributions and progress in real-time.

The COVID-19 Partners Platform:

  • Facilitates planning aligned to international COVID-19 guidance developed in collaboration with countries and partners
  • Supports the monitoring of preparedness and response activities at national and subnational levels
  • Enables the costing of resource requests when they are not available at the country-level
  • Provides visibility into the donor contributions that have been committed in the context of this outbreak


  • Output 1: Partner’s Platform agile software development

    • Activity 1.1: Contribute to agile software development.
    • Activity 1.2: Contribute to the improvement of software development process so that it accurately estimates the duration of new software functionalities.
    • Activity 1.3: Plan and Implement the new software functionalities.

      Expected delivery date: 31 January 2023.

  • Output 2: New Partner’s Platform 2.0 requirements within COVID-19, EVD and Measles

    • Activity 2.1: Map, collect and analyze business requirements for different functionalities within COVID-19, EVD and Measles as well as completely new threats and areas communicated for development.
    • Activity 2.2: Coordinate with other workstreams such as UHC Compendium and HSRC on their interaction and integration onto the platform.
    • Activity 2.3: Undertake monitoring activities with the development teams to estimate the new requirements and coordinate timelines for development of these requirements, with the project teams

      Expected delivery date: 31 January 2023.

  • Output 3: Partners Platform new functionality for users

    • Activity 3.1: Conduct demonstrations on new releases and communicate these releases with relevant stakeholders.

    • Activity 3.2: Conduct user acceptance testing with the relevant stakeholders to ensure the new functionality meets the business needs.

      Expected delivery date: 31 January 2023.

Qualifications, experience, skills and languages

Educational Qualifications:

Essential: Advanced university degree (master’s level) in public health, engineering, computer science or related field.


Essential: A minimum of 5 years’ experience in project management including proven experience in leading product management and software development.

Desirable: Experience in health activities and programs in WHO.



  • Knowledge of Agile management methodology, including Scrum framework with thorough understanding of diverse business and software development processes
  • Excellent organizational skills, good communication and ability to work with people of different backgrounds.

Desirable: Demonstrated knowledge of information management and monitoring systems preferably related to emergency response and relief operations.

Languages required:

Essential: Expert knowledge of English.

Desirable: Intermediate knowledge of French and another Official UN language


Home based – Off-site.


No travel is expected.

Remuneration and budget (travel costs are excluded):


Band level B: USD 7,000

9,980 per month depending on the consultant’s education and years of experience.

Living expenses (A living expense is payable to on-site consultants who are internationally recruited):


Expected duration of contract:

6 months.

Additional Information

  • This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: (link) Some professional certificates may not appear in the WHED and will require individual review.
  • For information on WHO’s operations please visit: (link)
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.
  • WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
  • Consultants working in Switzerland must register with the applicable Swiss cantonal tax authorities and social security authorities, within the prescribed timeframes (Guidelines issued by the Swiss Mission are available at: (link)-onu-geneve/en/home/manual-regime-privileges-and-immunities/introduction/Manuel-personnes-sans-privileges-et-immunites-carte-H/Non fonctionnaires et stagiaires.html
Tags: computer science, covid, health emergencies, information management, project management, relief operations, social security contributions