Consultant – Learning Design and Evaluation, Anywhere

  • Contractor
  • Anywhere

World Health Organization (WHO)


Learning Design and Evaluation

( 2210057 )

Contractual Arrangement : External consultant

Contract Duration (Years, Months, Days) : 11 months

Job Posting: Nov 10, 2022, 8:32:27 AM

Purpose of consultancy

To design health emergency learning to systematize the exchange of information about learning and training activities, outcomes and partnerships.


The mission of WHO’s Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations.

The Learning and Capacity Development unit (LCD) in the Executive Director’s (EXD) Office seeks to provide a learning environment for WHO staff and partners to share and acquire health emergency-specific knowledge, skills and competencies. LCD is also nurturing a learning ecosystem that involves a wide range of stakeholders and that facilitates resilience of national and local systems, supports preparedness capacity development, and enables emergency learning for staff, response partners and frontline responders, facilitating a safe, efficient and effective response.

The immediate strategic objectives of LCD are:

  • To provide a strategic and operational framework in which WHE-related learning can evolve;
  • To foster a learning ecosystem through partnerships with a wide array of stakeholders, through broad agreement on standards/ competencies, and through shared content/structures for learning;
  • To develop and maintain an array of learning tools / resources, including technology-enhanced learning through open-access online learning, virtual classrooms and experiences, or simulation exercises; and
  • To lead the development and piloting of Flagship Trainings, i.e. trainings that are of crucial importance to achieving the overall goal of WHE in the area of learning and capacity development.


Deliverable 1: Development of Frameworks- Expected by end of month 3.

  • Activity 1.1: Develop evidence-based frameworks on learning design and evaluation to meet WHE and LCD learning framework goals.
  • Activity 1.2: Develop guidelines and toolkits that bridge research and practice.
  • Activity 1.3: Create guidance on development and implementation of Monitoring, Evaluation, Accountability and Learning approaches and tools.

Deliverable 2: Research and Evaluation Expected by end of month 7.

  • Activity 2.1: Research and analyze pre-existing practices in LCD and OpenWHO to ensure alignment with new evidence-based practices and WHE goals for capacity building.
  • Activity 2.2: Build a strategic plan and logic model to assess the effectiveness and efficiency of OpenWHO and LCD’s guidance on health emergencies and humanitarian crises.
  • Activity 2.3: Perform process and outcome evaluations and generate reports.
  • Activity 2.4: Develop surveys and focus group questions for the evaluation exercise.
  • Activity 2.5: Write and publish research papers to inform internal and external parties of best practices, barriers, and enablers of learning in health emergencies to improve response and preparedness.

Deliverable 3: Learning Transfer Expected by end of month 11.

  • Activity 3.1: Develop a learning transfer toolkit and sample rubrics for community, technical teams (subject-matter experts), and internal LCD unit to improve learning design practices.
  • Activity 3.2: Outline recommendations to increase learning transfer of OpenWHO courses and application of learned skills within local contexts.
  • Activity 3.3: Identify and implement optimal mechanisms for outreach to health care professionals.
  • Activity 3.4: Write and/or co-author articles on training for health professionals on Linkedin and other channels.

Qualifications, experience, skills and languages

Educational Qualifications:


  • Advanced university degree in Education or Learning Technologies or other relevant field.


  • A complementary education degree, qualification or training in any of the above-mentioned fields.



  • Over 8 years of relevant experience in learning and training domain.
  • Experience working at the international level.
  • Extensive experience in public health instructional design, e-learning, and learning facilitation/ delivery.


  • Experience in health emergency response and incident management.


  • Strong skills in research and evaluation.
  • Strong skills in learning design for a broad range of audiences.
  • Strong knowledge of online and virtual learning technology.
  • Strong writing skills.
  • Excellent team player.
  • Stays calm and focused under high pressure and tight time constraints.
  • Excellent attention to detail.
  • Proven knowledge and skills in WHO health emergencies learning.

Languages required:


  • Expert knowledge of English.


  • Intermediate knowledge of other UN language.

Other Skills (e.g., IT)

Sound knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook.


Home based – Off-site.


The consultant is not expected to travel.

Remuneration and budget (travel costs are excluded):


Band level B-USD 7,000

9,980 per month.

Living expenses (A living expense is payable to on-site consultants who are internationally recruited):


Expected duration of contract:

11 months.

Additional Information

  • This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: (link) Some professional certificates may not appear in the WHED and will require individual review.
  • For information on WHO’s operations please visit: (link)
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.
  • WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
  • Consultants working in Switzerland must register with the applicable Swiss cantonal tax authorities and social security authorities, within the prescribed timeframes (Guidelines issued by the Swiss Mission are available at: (link)-onu-geneve/en/home/manual-regime-privileges-and-immunities/introduction/Manuel-personnes-sans-privileges-et-immunites-carte-H/Non fonctionnaires et stagiaires.html
Tags: capacity development, health emergencies, instructional design, online learning, social security contributions, trainings