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  • Anywhere

World Health Organization (WHO)


Learning Analyst

( 2206967 )

Contractual Arrangement : External consultant

Contract Duration (Years, Months, Days) : 6 Months

Job Posting: Jul 28, 2022, 2:15:43 PM

Purpose of consultancy

The consultant will analyse the WHO Academy Learning Programmes in preparation for the upcoming learning programme batch releases. He/she will contribute in receiving, parsing and making some pre-analysis of programs before being assigned to Learning Designer for development.


The WHO Academy is a priority special initiative of the WHO transformation agenda and supports accelerated learning and capacity building towards achievement of the 13th General Programme of Work targets. On 11 June 2019 the President of France and the Director-General of WHO signed a Declaration of Intent to establish the WHO Academy that will revolutionize lifelong learning in health.

The Academy brings together adult learning science, behavioural science and cutting-edge learning technologies such as artificial intelligence and extended reality with WHO’s norms, standards and evidence to deliver high impact accredited and tailored multilingual learning to meet diverse needs.

The Academy is open to a wide range of multisectoral stakeholders that can influence health, including leaders, educators, researchers, health workers, WHO staff and the broader public. The overall goal is to support the learning and development needs of WHO staff and stakeholders to progress towards WHO’s “triple billion” goal: ensuring that by 2023, an additional 1 billion people benefit from universal health coverage; 1 billion more are afforded better protection in health emergencies, and 1 billion more enjoy improved health and wellbeing. More information about the Academy is available at academy.who.int.


Deliverable 1: Capture overall WHO needs for learning & development.

  • Objective 1: Establish a framework for WHO Academy learning need analysis.

    • Output 1.1: Design a framework to capture WHO needs and translate it into learning & development opportunities.
    • Output 1.2: Liaise with key WHO stakeholders to capture specific needs that are required for elevating health workforce competencies.
    • Output 1.3: Identify flagship learning themes for further programmes development.
  • Objective 2: Organize learning programmes into a consistent catalogue.

    • Output 2.1: Establish synergies within existing and upcoming learning programmes. Build on these synergies to propose learner-oriented curricula.

Deliverable 2: Selection of new Learning Programme requests.

  • Objective 3: Set up an appropriate Selection Committee.

    • Output 3.1: Convene a Selection Committee and agree on selection process for including new programme requests into WHO Academy Catalogue.
    • Output 3.2: Document and keep records of selection steps. Feedback decisions of the Selection Committee to the Units having submitted requests.
  • Objective 4: Analyse requests for new learning programmes.

    • Output 4.1: Store, parse and categorize new learning programme requests.
    • Output 4.2: Perform a first analysis of learning programme requests by providing: an estimation of the development cost, an estimation of development timeline, an estimation of stakeholders involved in the development process. Assign the new request to the appropriate batch as per analysis output.
    • Output 4.3: Establish a process to communicate the output to the new entrants.

Deliverable 3: Reception of new Learning Programme requests.

  • Objective 5: Establish a first contact with new entrants.

    • Output 5.1: Build a communication toolkit to address standard questions raised by new entrants submitting a request for developing a Learning Programme.
    • Output 5.2: Organize discovery sessions with new entrants to answer their questions on the WHO Academy ways of working, with a focus on the Learning Design process.
  • Objective 6: Transition to Learning Designers.

    • Output 6.1: Liaise with the appropriate Learning Designers to start the actual Learning Design process. Transfer all information collected during the analysis to the Learning Designers.
    • Output 6.2: Facilitate the kick-off meeting and associated workshops when launching a new batch of learning programmes.

Qualifications, experience, skills and languages

Educational Qualifications:

Essential: Advanced university degree in one of the following fields:

  • Learning Science, Educational Psychology, Behavioural Science.
  • Educational Technology, Learning Innovation.


  • Project Management certification.

  • Master’s degree or postgraduate degree in Public Health, Nursing, Health Science.



  • At least six years of relevant experience in identifying learning needs, analysing new requests for learning programmes, and/or transforming development goals into learning solutions.
  • Experience working in adult learning.
  • Previous experience in working with multiple stakeholders in a diverse environment (multiple cultures, time zones, countries/regions, languages, etc.).


  • Experience working with World Health Organization or with international organizations.
  • Experience in Project Management.
  • Experience in Stakeholder Management.
  • Experience in measuring learning impact in LMIC.


  • Good understanding of quality of care issues.
  • Ability to deliver and achieve results.
  • Excellent communication and writing skills.
  • Data analytics, report writing, conducting surveys or interviews.

Languages required:

Essential: Expert knowledge of English

Desirable: Knowledge of any other WHO language.


Off-site – Home based.


No travel is expected.

Remuneration and budget (travel costs are excluded):

Remuneration: Band level B

USD 7,000

9,980 per month.

Living expenses (A living expense is payable to on-site consultants who are internationally recruited):


Expected duration of contract:

6 months.

Additional Information

  • This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: (link) Some professional certificates may not appear in the WHED and will require individual review.
  • For information on WHO’s operations please visit: (link)
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.
  • WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
  • Consultants working in Switzerland must register with the applicable Swiss cantonal tax authorities and social security authorities, within the prescribed timeframes (Guidelines issued by the Swiss Mission are available at: (link)-onu-geneve/en/home/manual-regime-privileges-and-immunities/introduction/Manuel-personnes-sans-privileges-et-immunites-carte-H/Non fonctionnaires et stagiaires.html