• Contractor
  • Anywhere

World Health Organization (WHO)


Implementation of SMART Guidelines-Digital Adaptation Kits

( 2206837 )

Contractual Arrangement : External consultant

Contract Duration (Years, Months, Days) : 11 months

Job Posting: Jul 25, 2022, 1:55:02 PM

Purpose of consultancy

This global consultancy aims to systematically introduce the DAKs that have been developed for sexual and reproductive health (e.g., ANC, family planning) within different scenarios of use and contexts.

Using the examples of the SRH DAKs, the consultant will develop and refine a replicable process for applying DAKs within country contexts and coordinate activities related to implementation research of the DAKs.


WHO launched the SMART Guidelines initiative to support countries’ digitization journeys and facilitate a structured approach to embedding WHO recommendations and standards within digital systems. “Digital Adaptation Kits” (DAKs) are one of the steps within the SMART guidelines approach. The DAKs distil WHO guidelines into operational components that can be more easily executed within the digital systems countries are adopting to accelerate the uptake of WHO clinical and data use guidelines. DAKs include the package of business process workflows, core data needs, decision support algorithms, linkages to indicators, and functional requirements for a health domain area, which can then be operationalized more easily into a digital system. In creating these operational tools derived from WHO guidelines, the DAKs provide a unique way to reinforce recommendations and service delivery linkages. DAKs were first developed for sexual and reproductive health (SRH) areas of antenatal care (ANC) and family planning (FP) . Other health areas such as self-care interventions, HIV, immunization, and child health are also in the pipeline as part of a comprehensive primary health care (PHC) approach.

The Department of Sexual and Reproductive Health and Research (SRH) is supporting the country introduction of DAKs across diverse digital and SRH context, as part of efforts to reinforce adherence to evidence-based guidelines and strengthen routine health information systems. This is being done both as part of technical support packages to a broad set of countries and through implementation research in selected countries.

A proportion of this consultancy (20%) will also be used for SMART guidelines work focused specifically on an ANC implementation research study. The overall purpose of ANC study is to use implementation science for systematically introducing and testing the applicability of the adapted WHO ANC package for positive pregnancy experience, as well as the use of a digital tool (the country adaptations of the WHO ANC digital module) in Rwanda and Zambia. The study aims to generate key evidence on the implementation of the updated ANC package and inform future national adaptation and scale up.


  • Develop and update a systematic plan and standard operating procedures for the adoption and country customization of DAKs within country’s health system and digital landscape;
  • Coordinate consultations among country, regional and global level partners for applying and mainstreaming the use of DAKs;
  • Conduct needs assessment in selected countries for determining DAK localization requirements;
  • Conduct trainings on tools related to country use of DAKs, as well as for the accompanying implementation research;
  • Document findings and learnings on country use and uptake of DAKs Develop a user-guide to facilitate uptake of the DAKs across different scenarios of use;
  • Provide feedback on the digital/SMART guidelines component of the ANC implementation research study related to the following:
  • Finalizing health worker performance indicators
  • Finalization of the ANC DAK for Rwanda and Zambia
  • Manuscript development on formative and demonstration study results
  • Contribute to a community of practice /mechanism for peer exchange on use of the DAKs and SMART guidelines (read more here).

Qualifications, experience, skills and languages

Educational Qualifications:

Essential: Advanced degree (Master’s level) in public health, health information systems, international development or related field.


  • Project management certification
  • Ph D in public health, health information systems, international development or related field.



  • Minimum of 7 years of relevant experience, especially in the fields of health systems research, digital health, health information systems
  • Experience with country-level implementations of digital health and/or health information systems
  • Experience in implementing and deploying digital health solutions in low- and middle-income countries.


  • Proven experience in business analysis and project management

  • Previous experience working with UN organizations, particularly WHO
  • Experience in conducting or contributing to implementation research.


  • Demonstrated ability to coordinate stakeholders across implementers and Ministry of Health counterparts
  • Demonstrated ability to work and lead with efficiency and flexibility particularly as part of a team effort to ensure collective success
  • Effective interpersonal, management and negotiation skills proven through successful interaction with stakeholders, including senior government officials, regional/local authorities, experts, and NGOs/communities.

Languages required:

Essential: Expert knowledge of English

Desirable: Intermediate knowledge of French and another official UN language


Off-site: Home based


Travel expected on average once a month for country stakeholder workshops and field visits.

Remuneration and budget (travel costs are excluded):

Remuneration: Band level B

USD 7,000 – 9,980 per month

Living expenses (A living expense is payable to on-site consultants who are internationally recruited):


Expected duration of contract (Maximum contract duration is 11 months per calendar year):

11 months

Additional Information

  • This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: (link) Some professional certificates may not appear in the WHED and will require individual review.
  • For information on WHO’s operations please visit: (link)
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.
  • WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
  • Consultants working in Switzerland must register with the applicable Swiss cantonal tax authorities and social security authorities, within the prescribed timeframes (Guidelines issued by the Swiss Mission are available at: (link)-onu-geneve/en/home/manual-regime-privileges-and-immunities/introduction/Manuel-personnes-sans-privileges-et-immunites-carte-H/Non fonctionnaires et stagiaires.html
Tags: child health, family planning, health information, health systems, immunization, information systems, needs assessment, primary health care, project management, reproductive health, social security contributions, trainings